AWS Public Sector Blog
Tag: Amazon Polly
Supporting 911 centers with non-emergency response solutions: An architecture guidance
AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.
Supporting those affected by sight loss with Alexa and AWS
At The Guide Dogs for the Blind Association (Guide Dogs), we provide a variety of services and support to anyone affected by sight loss, their friends, and their family. Our mission is to give them access to information and support to make a positive impact on their well-being, self-confidence, self-esteem and ability to function with loss of sight. Voice assistants powered by AWS allow our organization to support our communities and enrich their quality of life.
EdTechs address mental wellbeing to improve student achievement with the cloud
According to EdTech Magazine, at the height of the pandemic, 94 percent of educators agreed that students will need increased social and emotional support throughout the school year. There’s a renewed focus on social-emotional learning (SEL) support in the classroom, with educators looking for additional ways to help students be healthy and engaged in class. Four AWS EdStart Members are addressing different aspects of SEL and helping to positively impact the student experience.
Tips and tricks to gamify your class
Do you favor that points-earning credit card? Or stick with the same airline to rack up miles? These are examples of gamification in action. While the term is relatively new, gamification has been around as long as people have tried to make boring activities interesting. Humans have a natural desire to compete, be social, and gain rewards. Elearningindustry.com found that 67 percent of students feel gamified courses are more motivating than traditional ones. And with educators shifting to virtual or blended classrooms worldwide, it’s worth making the effort to create a gamified classroom. Here are four tips to mastering gamification in your classroom.
AI-powered speech recognition is creating interactive learning experiences for children and adults
AWS EdStart Members and founders Long Qin of Singsound and Elnaz Sarraf of ROYBI are using artificial intelligence (AI) to revolutionize early language learning. Long, based out of Beijing, China, is dedicated to providing accessible and quality English education to every family throughout China. Elnaz, based out of San Francisco, CA, United States, is dedicated to changing the one-size-fits-all approach of our global education system.
An IT infrastructure to meet our new reality: What you missed at the AWS Public Sector Summit Online 2020
At the AWS Public Sector Summit Online, Max Peterson, vice president of international sales for the public sector, spoke about our new reality responding to a global pandemic—and how customers who have taken steps to transform digitally are already benefiting from their progress. Through the lens of customers’ and partners’ experience, Max shared lessons learned and how to apply these lessons to your cloud journey. Those four key lessons? Move fast, have an agile platform, keep innovating, and think big. Read on for more.
Improving customer experience for benefits eligibility and enrollment
State governments are currently experiencing a spike in the number of applications for social benefit programs. These programs serve millions of people every year to support healthcare and to help keep them out of poverty. To address the surge, agencies are looking at cloud-based services including artificial intelligence (AI), conversational bots, and call centers to improve the customer experience as well as workforce productivity, provide more visibility for agency leadership into program performance, and help reduce fraud, waste, and abuse.
Mission critical cloud: State and local government, on the Fix This podcast
The third episode of the Mission Critical Cloud Fix This podcast mini-series by Teresa Carlson, vice president of the worldwide public sector at Amazon Web Services (AWS), is now live. We dove into how the cloud helps state and local government customers deliver critical services to citizens. Interviews featured in the podcast include the state of West Virginia (WV), Smartronix, and Los Angeles County Internal Services Department (LA County ISD). You can stream all episodes on Spotify, Apple Podcasts, Google Play, Stitcher, TuneIn, Overcast, iHeartRadio, and via RSS.
Improving learning with advanced algorithms and text-to-speech technology
In 2012, Education Perfect (EP) wanted to use the cloud to access the necessary infrastructure that would allow EP to reach classrooms globally and rapidly scale. EP is an education technology (EdTech) organization that uses advanced algorithms and text-to-speech technology to improve learning through a library of lessons and assessments across multiple subject areas. Our mission is to use technology to provide learning tools and tailored content for educators and students, regardless of location.
Accelerating the response to West Virginia workforce needs through the cloud
In the United States, unemployment insurance claims are rising, with the current insured unemployment rate at 15.7%—the highest since the end of World War II. Many states are struggling with the volume of applications, causing legacy back-office systems to crash. Workforce West Va. identified three actions they could take to improve constituent services; many of these actions were enabled by the cloud.