AWS Public Sector Blog

Tag: public sector

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

Best practices for creating highly available workloads

Many public sector organizations that are moving to the cloud often misunderstand that the architecture of AWS Regions and Availability Zones fundamentally changes how they should think about disaster recovery and resiliency. In this blog post, I share some best practices to answer common questions about building highly available workloads, and share some ways to consider high availability, disaster recovery, and application resiliency within AWS.

Bulgarian EdTech Shkolo uses AWS to reduce bureaucracy for administrators

Shkolo is an education technology company (EdTech) based in Bulgaria that was founded to reduce school bureaucracy and provide an efficient communication channel between teachers and parents. To power their digital services and help schools transform in the cloud during an integral time for online education, Shkolo turned to AWS.

Building a profitable AWS public sector partner business

As I’ve built the UK&I public sector partner team, we have observed less and less customers wanting to solely use their internal resources for their digital transformation. They need guidance, support, services, and solutions from their partners. This creates an immense opportunity for AWS Partners to support public sector customers’ missions while building successful, profitable businesses. How can AWS Partners achieve this multiplier, while helping public sector customers achieve their mission-critical transformation? In my experience working with partners, six key areas of opportunity have emerged that AWS Partners can focus on.

How Gaggle’s ReachOut program uses AWS to ease the K12 mental health crisis

US schools are doing their best to support students, but with staffing shortages and additional challenges exacerbated by the widespread disruption in teaching and learning, the education community needs solutions to help with recovery. Students also need help available to them when they need it, and that may not fall within the hours of the school day. AWS Partner, Gaggle, is an education technology (EdTech) company that delivers solutions that focus on helping to keep students safe. Gaggle developed ReachOut, a mental health hotline built on AWS that connects K12 students to trained Gaggle support counselors, anywhere, anytime.

How the largest municipally-owned natural gas utility in the United States optimized plant operations processes with the cloud

Data collection and safety reporting are top priorities for natural gas companies, and the largest municipally-owned natural gas utility in the United States is no exception. For years, plant operators captured readings on paper forms every hour from various systems, including temperature, pressure, volume, and flow. This gas utility’s management team realized that manual, paper-based daily reporting was both time-consuming and unreliable from a data reporting perspective, and decided to turn to the cloud. Learn how they use AWS-powered solutions from AWS Partner KloudGin to optimize and digitize their workforce.

Hosting streaming video for your nonprofit with Video on Demand on AWS 

Many nonprofit organizations rely on video content to spread their missions, boost membership, and raise funds. This content can range from smartphone-recorded testimonials about your organization to highly produced marketing content, and everything in between. In this blog post, learn how to use the Video on Demand on AWS solution to more simply share videos with your viewers around the world. By implementing this solution, your organization can spend less time building infrastructure, letting you focus instead on creating impactful content.

Thailand’s Higher Education, Science, Research, and Innovation Ministry collaborates with AWS to boost innovation and upskill public servants

AWS today signed a Memorandum of Understanding (MOU) with Thailand’s Ministry of Higher Education, Science, Research, and Innovation (MHESI) to boost innovation using cloud technology. Through this collaboration, AWS will support MHESI to identify pilot workloads for the ministry to start migrating to the AWS Cloud. MHESI will also use AWS training programs to upskill employees on AWS Cloud skills across over 200 education institutions and over 20 MHESI-managed research and education agencies across Thailand by early 2026.

Improving the customer experience for high-traffic public services: An architecture guidance

Improving the customer experience (CX) has emerged as an imperative for government agencies. In this blog post, learn an architecture pattern that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services. This architecture pattern addresses the need of an example use case in which an agency must request information from thousands to millions of civilians, who may access a single-page application at similar times, and then sends email notifications to each civilian to confirm their activity.

AWS announces 2023 AWS Space Accelerator to advance global space sustainability

Now in its third year, the AWS Space Accelerator is a hybrid technical, business, and mentorship opportunity open to space startups from around the globe who are looking to power their space missions using AWS. In 2023, the AWS Space Accelerator will call on teams and resources across Amazon to help emerging startups focus on cloud-powered solutions that support the use of space as a sustainable and usable environment for years to come, as well as solutions that positively impact life on Earth. The application period for the 2023 AWS Space Accelerator opens today, with proposals due by March 6, 2023.