Tag: state and local government

To drive innovation and optimise operations in the Amazon Web Services (AWS) Cloud, UK public sector organizations need to transfer data quickly and safely, in accordance with the National Cyber Security Centre (NCSC)’s guidance on how to configure, deploy, and use cloud services securely. The NCSC provides security guidance for protecting government systems, planning for cyber incidents, and more. In this post, we cover how you can configure AWS services—like AWS DataSync, AWS Storage Gateway, and AWS Transfer Family—to align your data transfer solution with the NCSC’s cloud security principles, as understanding these configurations is important to protect data and meet requirements for local force accreditation.

Governments are increasingly adopting digital ID systems to improve inclusion and accessibility to public services. Based on the experiences shared by governments and by AWS experts who have worked to implement digital ID around the world, six lessons emerge about how to create the right strategic mindset for digital ID creation and implementation.

Public transit can efficiently connect people and places, often saving riders time and money while reducing traffic congestion. To help make taking public transit more simple, Amazon Alexa launched a transit capability where customers can conveniently ask Alexa for directions with transit or status updates for transit lines from over 450 public transportation agencies. Now rolled out across the US, the feature makes it simpler than ever for customers to use Alexa to optimize their daily commute or to explore a new neighborhood by bus or train.

State and local government (SLG) organizations need to reflect and refocus on cyber hygiene and continuous improvement of their security posture. Here are some best practices for SLG chief information security officers (CISOs) and IT professionals to consider in their cloud journey.

As government services around the world become increasingly digitalized, digital ID systems — many running on the cloud — are a critical part of these digital transformations. In this post, we dive deep into how these digital ID systems are strategically designed around a common vision, and how the cloud can help.

As organizations mature in their cybersecurity capabilities, they are looking to try and leverage automation to reduce the operational burden of alerting, detecting, and responding to threats. This blog post walks through how to combine findings from disparate security systems into a single operational view to help analysts identify, respond, and remediate existing threats while maintaining a dynamic response platform that scales with their environment.

In the Greater Stockholm Area, SL (Stockholm Public Transport) is responsible for public transport services for more than three million citizens. SL is transforming their ticketing system with a new, “future-proof” alternative built and managed in-house. This major digital transformation project, built on the Amazon Web Services (AWS) Cloud and using microservices, is currently being rolled out across the city. The new ticketing system is an integral part of SL’s commitment to make sure everyone who lives, works in, or visits Stockholm, “has access to well-developed, easily accessible and reliable public transport.”

Across Canada, hospitals, care providers, academic health sciences centers, and more are using accessible, scalable technology to support their staff and provide faster, better access to citizens in need of care. With Amazon Alexa, patients only need their voice to answer a few questions and get started towards healing.

While several public sector organizations launched new digital services during the pandemic, many still struggle with providing a high quality and equitable customer experience. To reduce the risk of a digital service not being received, or only being used by a limited portion of the intended population, government leaders should ask three customer experience questions before deploying new services — and consider how the cloud can help shape the answers.

Maryland Transportation Institute (MTI), an interdisciplinary research and education organization based out of the University of Maryland, focuses on solving complex transportation problems. When COVID-19 hit, MTI was presented with an urgent new problem: the organization was tasked with gathering, processing, and reporting daily transportation data from nearly 65% of the US population. To keep the public safe, they needed more computing power—quickly. They used the AWS Cloud.