Category: Intermediate (200)

Facial recognition is an important tool for identifying a person. Facial recognition systems are already popular worldwide and are used to prevent fraud, particularly in financial institutions such as banks and insurance companies. Although facial recognition systems are relatively new, counterfeiters have already developed ways to bypass them including impersonation, or with the use of […]

The Power & Utilities industry has reached an inflection point in digitization as early adopters give way to early majority growth. Our utility customers have shared four trends that have accelerated their digitization plans enabled by cloud technology and services. Sustainability is imperative Utility stakeholders including regulators, customers, and investors are pressuring utilities to declare […]

What happens when a pandemic cancels your annual scientific meeting? You improvise. The Observational Health Data Sciences and Informatics (OHDSI, pronounced “odyssey”) community planned to celebrate recent research initiatives and discuss future efforts during the annual European Symposium at Oxford University in late March. COVID-19 had other plans. Opting to flatten the curve, symposium organizers […]

Utility executives share common benchmark success metrics when reporting to stakeholders including customers, regulators, elected officials, and investors. Regulated investor-owned utilities focus on long-term metrics such regulated rates of return (ROR) and service reliability benchmarks such as Customer Average Interruption Duration Index (CAIDI). Energy retail executives focus closely on customer satisfaction (CSAT) scores and customer […]

Executives within utilities and energy providers of all types and sizes have multiple ongoing needs to forecast energy usage. For example, as chief customer officer, your teams can use energy forecasts at the household level to proactively engage homeowners with high bill alerts and predict pre-pay or month-end energy charges. As the head of energy […]