Category: Messaging

2020 has taught us all a thing or two about adapting to change. Working, meeting with friends, and even doctors’ visits have all gone virtual. AWS re:Invent 2020 was no exception. Our premier event for the year, typically held over the course of one week in Las Vegas, was transformed into a multi-week virtual experience, […]

AWS re:Invent 2020, our annual conference for AWS leaders to share the latest advances in AWS technologies, has been a huge success so far. For three weeks, we’ve heard about cutting-edge innovations from keynote speakers, and in this blog, I would like to discuss some of the latest announcements that are most relevant to the […]

AWS re:Invent routinely fills several Las Vegas venues with standing-room only crowds, but we are bringing it to you with an all-virtual and free event this year. This year’s conference is gearing up to be our biggest yet and we have an exciting program planned for the Power & Utilities industry with five keynotes, 18 […]

The selection of specific crops (corn, soybeans, wheat etc.) is dictated by the heat units and length of the growing season.  This is commonly calculated as Growing Degree Units.  The AWS Registry of Open Data contains global weather datasets dating back over 200 years enabling agricultural crop breeders in the seed/chemical/fertilizer business to optimize their […]

Notice: Customers are responsible for making their own independent assessment of the information in this blog post. This post: (a) is for informational purposes only and nothing in this post constitutes (or is intended to constitute) legal guidance or advice with respect to the matters set forth herein, (b) represents current AWS product offerings and […]

Artificial intelligence can speed up the development of new drug development, be a bridge to personalized medicine using the information of our genomes, and help address the problem of a chronic shortage of doctors (especially in countries where health services are underdeveloped). However, significant challenges remain before we can get there. The challenge The application […]

The expansion of laboratory tests for COVID-19 have provided health systems with tools to screen for the coronavirus in their community. While some patients have tested positive for COVID-19 and were well enough to manage their symptoms and recover at home, healthcare providers have been challenged with identifying individuals who have waited longer than advisable […]

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]

Innovations in industries like retail, communication, transportation, and entertainment, have forever changed customer expectations. Information and services can now be accessed immediately from nearly any device in any location. For healthcare, this means patients want new ways to conveniently and quickly access care… and taking their business elsewhere if those needs are not met. In […]

Utility executives share common benchmark success metrics when reporting to stakeholders including customers, regulators, elected officials, and investors. Regulated investor-owned utilities focus on long-term metrics such regulated rates of return (ROR) and service reliability benchmarks such as Customer Average Interruption Duration Index (CAIDI). Energy retail executives focus closely on customer satisfaction (CSAT) scores and customer […]