Category: Amazon Translate

A person’s vernacular is part of the characteristics that make them unique. There are often countless different ways to express one specific idea. When a firm communicates with their customers, it’s critical that the message is delivered in a way that best represents the information they’re trying to convey. This becomes even more important when […]

Amazon Translate is a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation. Amazon Translate now supports formality customization. This feature allows you to customize the level of formality in your translation output. At the time of writing, the formality customization feature is available for six target languages: French, German, Hindi, Italian, […]

Amazon Translate is a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation. This post shows how you can mask profane words and phrases with a grawlix string (“?$#@$”). Amazon Translate typically chooses clean words for your translation output. But in some situations, you want to prevent words that are commonly […]

Web browsers can be a single pane of glass for organizations to interact with their information—all of the tools can be viewed and accessed on one screen so that users don’t have to switch between applications and interfaces. For example, a customer call center might have several different applications to see customer reviews, social media […]

Amazon Translate is a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation. When you translate from one language to another, you want your machine translation to be accurate, fluent, and most importantly contextual. Customization is key in keeping your machine translation contextual. Amazon Translate provides multiple capabilities for customization to […]

This is a guest post written by Gergely Kadi, Senior Systems Engineer and Martin Petraschek-Stummer, Senior Data Engineer at TourRadar. TourRadar is a travel marketplace to connect people to life-enriching travel experiences. When it was launched, TourRadar only offered tours and content in English. As the company grew, we saw an opportunity to expand our […]

You may have tables in your Amazon Redshift data warehouse or in your Amazon Simple Storage Service (Amazon S3) data lake full of records containing customer case notes, product reviews, and social media messages, in many languages. Your task is to identify the products that people are talking about, determine if they’re expressing happy thoughts […]

This post is co-authored by Lezgin Bakircioglu, Innovation and Security Manager at Daniel Wellington. In their own words, “Daniel Wellington (DW) is a Swedish fashion brand founded in 2011. Since its inception, it has sold over 11 million watches and established itself as one of the fastest-growing and most coveted brands in the industry.” In […]

Amazon Translate is a neural machine translation service that delivers fast, high-quality, and affordable language translation in 71 languages and 4,970 language pairs. Amazon Translate is great for performing batch translation when you have large quantities of pre-existing text to translate and real-time translation when you want to deliver on-demand translations of content as a […]

Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of hearing from three AWS Contact Center Intelligence (AWS CCI) Partners as part of our Best Practices in Customer Service Automation webinar, who provided valuable insights and tips for building automated, customer-service solutions. The […]