Category: Customer Solutions

The Poudre River Library District is a public library system in Larimer County, Colorado that serves approximately 177,000 patrons. When their integrated library system (ILS) vendor notified the Library District that the system could no longer run on their aging on-premises hardware, they were at a crossroads. After pricing out multiple options, the Library District opted to manage their own ILS migration to AWS. With an IT staff of four, the Library District completed a successful migration in six months with help from their AWS account team.

Natural disasters are devastating, often resulting in loss of life, massive property damage, and damage to the critical infrastructure that powers emergency services. This can prompt public sector organizations to consider building more resilient infrastructure. Such was the case for the 911 system in Livingston Parish, Louisiana, an agency that dispatches for 21 public safety agencies including law enforcement, fire, and emergency medical services, and averages over 325 calls for service per day. After a major flood in 2016 knocked out their 911 system, they worked with AWS Partner TailorBuilt Solutions, LLC. to use AWS to become resilient against disaster, reducing service interruptions and improving response times.

In September 2022, the State of Arizona Department of Homeland Security (AZDOHS) launched a new program to bolster the cybersecurity of Arizona’s most vulnerable cities, counties, and K12 school districts. The Arizona Statewide Cyber Readiness Grant Program enables local entities to reduce their cyberattack surface by accessing technical assistance and software licenses across five functional areas. The Cyber Grant Task Force selected two software providers from the AWS Marketplace hosted on Amazon Web Services (AWS), Tanium and CrowdStrike to assist cities, counties, and schools with improving their cybersecurity posture.

Singapore’s National University Health System (NUHS) collaborated with Integrated Health Information Systems (IHiS), Singapore’s technology agency for the public sector, to develop the OneNUHS App. The mobile healthcare application extends healthcare services beyond the hospital, providing telehealth services like video consultations with doctors and more. To accelerate time-to-launch, save costs, and support reliable access for Singaporeans, the OneNUHS app uses AWS.

Easterseals, DC MD VA is a multifaceted nonprofit organization with the goal of enriching lives and expanding opportunities for children and adults in the Washington DC, Maryland, and Virginia (DMV) area, including people with disabilities and military backgrounds. With support from our account team at AWS, Easterseals established a data lake to better understand and define the impact our organization has on its participants with the overarching goal of empowering all people to to achieve their potential and live meaningful lives.

According to the United States Constitution, public access to judicial proceedings is a right covered by the First and Sixth Amendments. To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. The cloud-native media and asset management platform Nomad, which is built on AWS, helps governments implement scalable live streaming capabilities quickly and simply.

The Busan Cloud Innovation Center (CIC) teamed up with the World Food Programme (WFP), the Busan IT Promotion Agency, and technology startup Nuvilab to use cloud technology to address food waste in South Korea. Using Amazon’s “Working Backwards” approach with artificial intelligence (AI), machine learning (ML), and data lake solutions on AWS, the team developed Zero Waste Zero Hunger (ZWZH), a program that uses artificial intelligence AI to provide data about food consumption.

Amazon’s Working Backwards process puts the customer at the center of discussions about designing a solution based on their needs. The City of Bellevue, Washington recently benefited from this practice through a workshop facilitated by the Arizona State University (ASU) Smart City Cloud Innovation Center (CIC), powered by AWS. The CIC workshop provided clarity on Bellevue’s local road safety needs and how to best align its projects with national investment priorities.

Every day, people around the world are impacted by the unexpected – from pandemics, to natural and human-wrought disasters, to economic crises. Technologies like the cloud can empower communities to prepare for and respond to the unexpected so that when a crisis hits, they can continue to advance. AWS works with customers and partners to build software solutions that improve government and nonprofits’ prediction, preparedness, response, and recovery capabilities—solutions that are being leveraged across Latin America and the Caribbean.

SkillsFuture Singapore (SSG), a statutory board under the Ministry of Education (MOE), aims to promote a culture of lifelong learning in Singapore and strengthen the country’s ecosystem of industry-relevant training and adult education. SSG provides access to high quality, industry-relevant training, and jobs and skills insights. To power their digital training portal and make sure every Singaporean has access to training resources, education opportunities, and more, SSG uses AWS.