Category: Customer Solutions
Streetlives, a nonprofit organization based in New York City, uses technology to host a community-built web app for people who are homeless, communities considered vulnerable, and social service providers in New York City (NYC). Streetlives is a community-built mobile website that enables people who are homeless or in poverty to easily find, rate, and recommend social services across New York City. Adam Bard, Founder of Streetlives, explains how AWS Promotional Credits helps the organization deliver up-to-date, validated social service information to the communities of New York City.
Across recent customer engagements, our teams have seen an increase in requests for support in four key use cases: remote workforce and productivity, citizen engagement, data management and analytics, and operational resilience and business continuity. Today I want to share a few stories of success where customers have implemented AWS services to address these use cases. They address four of the most urgent IT issues facing public sector customers in the crisis.
CyberPatient, a Canadian startup, provides an online, digital learning environment to help medical students around the globe practice skills virtually before they ever enter into clinical rotations or step foot into a hospital. In the platform, students can interact with virtual patients and work through scenarios that mimic real life. As more students turn to virtual learning, CyberPatient’s platform is being offered to medical students at no cost.
Chatbots and modern call centers provide governments with an efficient way to connect with citizens during critical times. Governments, health systems, and educational institutions are responsible for communicating and maintaining information portals regarding public safety, health and human services, emergency services, social services, and more. Now more than ever, communities are turning to their public sector organizations for up-to-date information. Read on to learn from organizations across industries and how they have scaled their services to meet increased demand.
Public sector organizations are experiencing a high volume of requests for information ranging from health to finances to municipal services. At a time when in-person interaction is limited, citizens can call into contact centers to get the insights they need to make real-time decisions about their health and safety. Many organizations are turning to the cloud to quickly scale and deploy a contact center. But, understanding your cloud contact center at granular level can help better serve your constituents.
Academic medical centers (AMCs) are under pressure to reduce costs, innovate at scale, and improve operational performance. To do this, they’re turning to the cloud. Two AWS Partner Network (APN) Public Sector Partners used the cloud to create solutions for AMCs that use large datasets to help advance medical research and analyze genomic data. Learn how these two partners are building solutions in the cloud to help AMCs further their mission.
Last December, AWS announced the expansion of its collaboration with the U.S. NOAA to make environmental data easier to access and use through the Big Data Program. Users can now access new, authoritative NOAA data on AWS without needing to download and store their own copies. Researchers and entrepreneurs can deploy compute resources on-demand in the cloud, perform analysis quickly and efficiently, and save costs by letting researchers ask more questions and experiment more easily. One of the foundational datasets now available on AWS through this collaboration is Himawari-8, the Japan Meteorological Agency’s satellite dataset.
Happy Earth Day! In April, the Fix This podcast focused on how the cloud can help people and organizations further understand human impact on the environment, and help them to achieve their sustainability goals. All episodes are available for streaming and download on Spotify, Apple Podcasts, Google Play, Stitcher, TuneIn, Overcast, iHeartRadio, and via RSS.
Using AWS and open-source software, Fred Hutch built a single, user-friendly, browser-based solution, Motuz, to streamline and simplify upload of large quantities of data. Motuz helped Fred Hutch de-silo its data and make it shareable and accessible.
Education ministries, colleges, and schools around the world are rapidly adopting remote learning and working to maintain business continuity and provide students with continued access to education. From quickly scaling learning management systems and launching virtual classrooms to upskilling educators and setting up remote help-desks, AWS and its education technology partners are providing mission-critical infrastructure that is enabling our customers to continue delivering against their missions, safely and efficiently. From Italy to Bahrain to the United States, check out these stories.