Category: Government

Globally, tax agencies are increasingly looking to the cloud to address pressing needs, from aging and costly infrastructure, technology debt, poor disaster recovery (DR), and siloed data to challenges integrating with third party systems. In this blog post, learn how tax agencies and their tax solution providers can adopt a progressive approach to modernizing tax systems with AWS to enable more efficient and effective tax administration.

At AWS, many public sector customers operate fleets of vehicles (e.g. emergency response, public transportation) that generate location data, which is ultimately stored in a data lake. These customers frequently ask how they can quickly visualize this data and extract insights that can help them optimize how they operate their vehicle fleets. In this post, learn how to use Amazon Athena and Amazon Location Service to perform ad hoc reverse geocoding on a notional dataset of vehicle location history, and visualize the results on an Amazon QuickSight map.

In 2020, the City of Canton, Ohio set out to build a better, safer, and more connected community. The city worked with government technology (GovTech) company Wi-Fiber, a network infrastructure provider using AWS Direct Connect. Wi-Fiber combined the City of Canton’s wireless hardware, existing copper, and fiber, where available, to connect hundreds of installed devices alongside roadways, intersections, and buildings. In two years, Canton successfully intertwined its legacy infrastructure with Wi-Fiber’s technology to maximize efficacy and minimize cost.

In 2022, the Philadelphia Industrial Development Corporation (PIDC) initiated a pilot project to analyze traffic patterns and provide analytics within the Philadelphia Navy Yard. PIDC employed Rekor Systems, Inc. (Rekor) to bring this pilot project to fruition. Rekor is a global artificial intelligence (AI) technology company and an AWS Public Sector Partner with a mission to provide insights that build safer, smarter, and more efficient cities worldwide through intelligent infrastructure.

Local public health departments must notify public health agencies, like state health departments or the Centers for Disease Control and Prevention (CDC), of reportable conditions. These departments receive various types of reports of healthcare conditions through email, in addition to more traditional methods such as mail, fax, or phone calls. Local health departments can dramatically reduce the time and costs associated with manually processing email attachments and improve processing efficiency using automation. In this blog post, learn how to create an automated email attachment ingestion, storage, and processing solution powered by artificial intelligence (AI) and machine learning (ML) services from AWS.

AWS IAM Identity Center (successor to AWS Single Sign-On) provides administrators with a simple way to manage identity and access (IAM) across numerous AWS accounts. IAM Identity Center is available in the AWS GovCloud (US) Regions, enabling customers to simply manage access to numerous AWS accounts in their AWS GovCloud (US) organizations. In this blog post, learn four different architecture patterns for providing an organization’s AWS users with access to both standard and AWS GovCloud (US) accounts using IAM Identity Center that can help minimize administrative overhead and simplify the user experience.

The Republic of Armenia’s Ministry of High-Tech Industry and AWS have signed a Memorandum of Understanding (MoU) with the aim of modernizing the technological infrastructure of the state and accelerating the adoption of cloud services in the public and the private sector of Armenia. The collaboration with AWS, a global leader in cloud computing, provides a unique opportunity to drive Armenia’s modernization and digital transformation, an integral part of the national agenda and a catalyst to strengthen Armenia’s position as a regional leading technology hub.

In early 2020, the Norton Police Department’s (NPD) on-premises, legacy system, failed them for the last time. Lifesaving services were down. To revive them, NPD made the decision to go live on AWS Partner SOMA Global’s public safety platform—six months ahead of the scheduled cutover date. Despite the early deployment, the SOMA platform exceeded expectations, making sure critical emergency call-taking and dispatching continued. Using SOMA also helped NPD cut costs and save time. Read on to learn how the NPD found a successful partnership with SOMA Global in their time of need.

Beginning on April 1, 2023, state Medicaid agencies (SMA) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. A major part of that will be re-verifying that all 91 million members still qualify to receive Medicaid benefits. For nearly a year, AWS has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Learn how AWS can help states across the country overcome these challenges across different scenarios.

AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.