Category: State or Local Government

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Composability is a system design principle that describes how to create collaboration and interoperable processes to navigate silos. Composability is a useful tool for governments working to advance their digital transformation. In this blog post, learn some examples of composability in government services and best practices for creating composable services.

Ports and marinas are important catalysts for economic growth, tourism, and employment. Increasingly, they are also hubs for renewable energy and the blue economy. Islands can serve as test beds for transforming ports and marinas. Learn how some European islands are using cloud technology to create innovative new solutions to manage their ports and marinas.

Since wildfires can double in size and intensity every three to five minutes, early detection and reduced response times are essential. Cloud technologies, including artificial intelligence (AI) and machine learning (ML), can help with this. Learn a high-level architecture to create a solution with AWS that uses AI to identify and classify wildfire smoke imagery and then rapidly alert and inform first responders about the location and condition of a fire incident.

With new funding opportunities available, now is the time for state and local government agencies to act quickly and think strategically about their approach to building a resilient whole-of-state (WOS) cybersecurity strategy. Some trailblazing states have had measures of success in establishing a WOS footprint by thinking strategically about short and long-term outcomes to support secure digital transformations and protect constituent data and services. Learn some best practices that organizations can consider in their WOS cybersecurity approach.

GraphQL is a query language and server-side runtime system for application programming interfaces (APIs) that prioritizes giving clients exactly the information they request and no more. GraphQL can help public sector customers focus on their data and provide ways to explore the data in their APIs. Learn a reference architecture using serverless technologies that you can use to build GraphQL-enabled solutions in the AWS GovCloud (US) Regions to unify data access in real-time and simplify operations.

With state Medicaid agencies (SMAs) contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. SMAs can support staff members and make sure members get their communications needs met by using AWS and cloud technology to introduce automation into their outreach process. Learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process.

Public sector agencies today require digital skills to deliver the functions citizens expect, and the innovations necessary to speed up processes and address gaps and inequity. However, digital transformation can only be achieved when workers have the data literacy skills to read, interpret, communicate, and reason with this data. Coursera, an AWS Training Partner, hosts their global online learning platform in AWS Cloud. Coursera has created a four-step framework for successfully building and managing a data literacy program. Learn how your organization can adopt this framework to empower your workforce to harness data more effectively.

What if there was a transformative solution for managing pension funds? AWS offers personalized investment solutions for investment firms using cutting-edge machine learning (ML) technologies. By utilizing cloud-based services, pension managers can harness advanced data analytics, gaining valuable insights that inform investment strategies. This empowers leaders to make well-informed decisions that align with the needs of stakeholders.

As the daily volumes of document submissions increases for government organizations, intelligent document processing (IDP) solution architectures must absorb spikes in requests without creating delays or other impact for the users. In cases where the processing volume exceeds the limits of the resources available in an AWS Region, organizations can distribute the workloads across multiple regions to increase the document processing throughput. This post presents high-level architecture guidance built around Amazon Comprehend to create a distributed document processing workload that can overcome the challenges of unpredictable request patterns.

What if paper forms could be processed at the same speed as digital forms? What if their contents could be automatically entered in the same database as the digital forms? Medicaid agencies could analyze data in near real time and drive actionable insights on a single dashboard. By using artificial intelligence (AI) and machine learning (ML) services from AWS, Medicaid agencies can create this streamlined solution. In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms.