Tag: Amazon Textract
Moneythink is an education technology nonprofit providing big solutions to help with college affordability, accessibility, and student loan debt. We built DecidED, a web app that runs on AWS and provides students across the country with guidance and support to understand financial aid options and budgeting for college costs. Our work gives students the cost transparency necessary to make clear decisions about their futures, and is especially beneficial for historically marginalized students, as they often lack resources due to institutionally imposed barriers.
On April 1, the US National Archives and Records Administration (NARA) released the 1950 Census data to the general public. Census data is released 72 years after a census is conducted, and it has been 10 years since the last census data for the 1940 Census was publicly released. With the support of cloud technologies, this release marks a number of important firsts. AWS is honored to support the release of the 1950 Census and help make this data available to the public.
Information technology and cloud services can be enablers for modernization of these business processes and tax systems, and improved constituent experience. For public administrators, these tools can also shorten the window between the enactment of a new law and its timely and successful implementation. Here’s how governments are addressing some major challenges using the AWS Cloud.
The maturing of artificial intelligence (AI) has brought ready-made services that organizations can use, not only to automate data entry work but also to apply intelligence into the business process. Using modern AI capabilities on AWS, organizations can transform approaches to document management. This allows public sector organizations to save time (enabling faster throughput especially during higher volume paperwork times), so they can help get constituents their services faster, and focus on the most valuable work of the high-touch or high-need cases. Document automation helps reduce human entry error and provide backup services in case of natural disaster.
The COVID-19 pandemic magnified the health and financial strain in communities across the country. Before the pandemic hit, Wildfire, a state association for Community Action Agencies, was working with Prefix, an AWS Partner Network Technology Partner, to develop a cloud-based solution for utility and rental assistance. When the City of Phoenix requested they support the distribution of $20 million CARES Act funds, they shifted their resources and existing infrastructure and, in a matter of weeks, stood up a repeatable public-facing solution.
State governments are currently experiencing a spike in the number of applications for social benefit programs. These programs serve millions of people every year to support healthcare and to help keep them out of poverty. To address the surge, agencies are looking at cloud-based services including artificial intelligence (AI), conversational bots, and call centers to improve the customer experience as well as workforce productivity, provide more visibility for agency leadership into program performance, and help reduce fraud, waste, and abuse.