AWS Partner Network (APN) Blog

Category: Messaging

Monitoring Your Palo Alto Networks VM-Series Firewall with a Syslog Sidecar

By hosting a Palo Alto Networks VM-Series firewall in an Amazon VPC, you can use AWS native cloud services—such as Amazon CloudWatch, Amazon Kinesis Data Streams, and AWS Lambda—to monitor your firewall for changes in configuration. This post explains why that’s desirable and walks you through the steps required to do it. You now have a way to monitor your Palo Alto Networks firewall that is very similar to how you monitor your AWS environment with AWS Config.

Cloud Anything-6

APN Partners Can Help You Get Started with AWS Remote Work Resources

AWS has resources and tools to make remote work easier for customers during this unprecedented time. AWS solutions include remote desktops and applications, tools for communication and collaboration, and contact center solutions. AWS contact center solutions and remote desktop and application services can be deployed quickly and scale globally with the help of APN Partners. Learn about the trusted partners in our Amazon Connect Service Delivery Program and AWS End User Computing (EUC) Competency Program.

Building a Cloud-Based Contact Center with Amazon Connect Service Delivery Partners

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. It’s based on the same contact center technology used by 70,000 Amazon customer service associates around the world to power millions of customer conversations. Amazon Connect Service Delivery Partners can help you identify business objectives and design contact center solutions that are optimized for cost, reliability, security, performance, and scalability.

Connect-2

0 to 60 in 8 hours: Amazon Connect Enterprise Implementation in One Day

At West Monroe Partners, we’re confident that Amazon Connect will scale with us as our organization grows. Amazon Connect’s integration with other AWS services, the responsiveness of AWS Support, and the continued development of new services and integrations by AWS will enable us to evolve with the market. Moreover, the significant cost savings we’re seeing with Amazon Connect allows us to invest in the system to improve interactions for our clients.

Connect-2

AWS Solution Space Expands with Solutions for Amazon Connect

With seven new integrations launched on AWS Solution Space, you can optimize your customer experience and contact center efficiency with pre-integrated solutions and pre-defined consulting services from APN Partners with validated capabilities in this area. The contact center solutions we just launched include integrations in sales and service, workforce optimization, speech analysis, fraud detection, and messaging. In addition, customers can find consulting offers from validated Amazon Connect partners.

Build_border

Testing AWS GameDay with the AWS Well-Architected Framework – Continued Remediation

This is the third post in our series documenting a project to fix issues with the AWS GameDay architecture by using tenets of the AWS Well-Architected Framework. In Part 2, we remediated the critical findings found in our initial review and here we’ll cover remediating the deficiencies found in our Disaster Recovery plan, as well as other optimizations we’ve made due to recent announcements. We will also discuss how to address another crucial component in our application development—testing.

AWS Certification_border

New and Updated Partner Training Resources

We have a number of in-person and online training resources designed specifically for APN Partners so you can more effectively help customers leverage the AWS Cloud. We regularly update and release new training courses so you can be sure you are learning the latest about AWS. The Solutions Training for Partners: Windows (Business) course is available both in-person and online and teaches AWS Business Professional partners about the specific benefits of moving Windows workloads onto AWS.

How to Create an Approval Flow for an AWS Service Catalog Product Launch Using AWS Lambda

AWS Service Catalog allows organizations to centrally manage commonly deployed IT services, achieve consistent governance, and help meet compliance requirements. AWS Service Catalog provides a standardized landscape for product provisioning. Users browse listings of products (services or applications) that they have access to, locate the product that they want to use, and launch it on […]

Build_border

Testing AWS GameDay with the AWS Well-Architected Framework – Review

AWS GameDay is an immersive, team-based event we have hosted at AWS Summits and re:Invent over the past few years. The event has teams of players settling into a challenging—and hopefully entertaining—scenario as DevOps leads at Unicorn.Rentals, a popular startup minutes away from the very public launch of a widely anticipated product.