Tag: Amazon DynamoDB

When a DXC Technology customer wanted a complete view of requests traveling through an application so they could compare trace sets with different conditions, DXC deployed distributed tracing using AWS X-Ray. This helped monitor and debug distributed applications within the workflow to aid in swift identification of performance issues or errors. Explore the solution’s reference architecture and follow a step-by-step how to enable AWS X-Ray for different AWS products.

AiDA Technologies launched new Fraud-Waste-Abuse detection solution, SMART-FRAUD, in partnership with AWS SaaS Factory. SMART-FRAUD uses AI to monitor health insurance claims to unearth cases of irregular behaviors such as claims fraud, over-charging, over-servicing, and other unusual behaviors. Learn how a successful SaaS transformation improves the synergy between the technical, business, and operational aspects of the teams, and overall cultural transformation of the organization.

In computer vision applications, the transmission of video data to the cloud for analysis can result in added delays due to various contributing factors such as queuing, propagation, and network latency. Learn how the Nordcloud team, in collaboration with AWS, has designed a “Computer Vision at the Edge” solution based on AWS Panorama. It caters to organizations seeking low-latency decision making without the burden of managing complex technology.

Deloitte’s Synergy offers an end-to-end integration that considers critical factors to ensure cities and places of the future are human-centric. The goal of Synergy solutions is to help ensure citizens have the best experience, powered by technology, whether at work, in their commute, obtaining healthcare, or while out with our friends. Learn how the Portuguese Red Cross leveraged the Synergy platform to launch a solution to solve the issue of elderly people living alone.

Tenant data isolation is a core SaaS concept, verifying that tenant resources remain in isolated environments. There are a number of ways to achieve this isolation, and one common approach is to use a token vending machine that issues tenant-scoped credentials at runtime. Explore an alternate approach to vending tokens that uses Amazon EKS and open-source HashiCorp Vault, simplifying access to the credentials and streamlining the overall management of tenant-scoped policies.

Metal Toad has been working with major entertainment brands for decades, including keeping some of the highest-profile media sites live under unique traffic conditions. Keeping these sites up and running is one of Metal Toad’s superpowers, but the AWS Digital Customer Experience Competency Partner couldn’t do it without the tools provided by AWS. Explore some of the strategies Metal Toad deployed to protect a customer’s site during an event where failure was not an option.

A tenant management service manages the tenant’s provisioning and lifecycle, and tenant management is usually one of the first services SaaS providers build for their SaaS control plane, as the tenant onboarding experience must be simple and fast. Learn how CyberArk built a serverless, simple, and scalable tenant management service. Its primary responsibility is adding new tenants and provisioning multiple CyberArk products to the tenants according to the customer’s subscription.

Customer service agents communicate with many individuals using channels such as inbound and outbound calls, emails, chats, and social media messaging. For channels like email or social media messaging, there is typically a target timeframe within which the agent needs to reply to the customer. Learn about an AI-powered solution called Smart Reply developed by Axrail, an AWS Advanced Tier Services Partner that provides outcome-based digital transformation through analytics and application modernization.

Gogo is a global provider of broadband connectivity products and services for business aviation. It needed a qualified engineering team to undertake a complete transition of its solutions to the cloud, build a unified data platform, and streamline the best speed of the inflight internet. Learn how N-iX developed the data platform on AWS that aggregates data from over 20 different sources using Apache Spark on Amazon EMR.

Traditional content process workflows are expensive and complex to enhance with artificial intelligence and machine learning technologies. Kablamo’s Digital Asset Management (DAM) solution on AWS leverages leading AI/ML services to enable customers to secure, index, cold-store, and access digital assets across the enterprise. Learn how Kablamo DAM is right-sized for all customer industries and integrates into existing workflows with ease.