Category: Intermediate (200)

For customers building modern contact-center systems with Amazon Connect and Amazon Lex, quality is paramount. High-quality, accurate systems ensure that users aren’t frustrated and increase customer satisfaction (CSAT) as well as first-call resolution (FCR) rates. But it’s expensive and time-consuming to ensure modern Interactive Voice Response (IVR) and Intelligent Virtual Agent (IVA) systems are working […]

API observability, which consists of logging, monitoring, and tracing, is a form of direct observation of a system and requires an agent or SDK to passively log API traffic. This data collection can be done within the application or at different points, such as with an API gateway. API observability can provide your business and […]

Image classification and object detection technology allows you to build scalable artificial intelligence models for business cases like visual search, product recommendations, autonomous vehicle object recognition, content moderation, and more. Today, services like Amazon Rekognition offer APIs to perform image analysis and object recognition. However, if your use case requires a more custom image classification […]

AWS Control Tower enables customers of all sizes to implement a multi-account strategy built on AWS Organizations. One of the key features of AWS Organizations is consolidated billing, which rolls up all of the charges incurred in member accounts to the AWS Organizations management account. There, costs can be viewed and analyzed in AWS Cost […]

Clustered databases provide high availability for the majority of mission-critical workloads in finance, telecom, retail, public sector, defense, and other industries.  In these industries, even a small downtime translates into significant losses. As the industries migrate their IT infrastructures to AWS, one challenge they face is migrating Oracle RAC clustered databases. These databases are today […]

Capital markets firms use vast amounts of historical and streaming market data to perform real-time analytics. They also use data to inform decision-making, from projecting asset-pricing movement and fund values to calculating risk assessments. However, traditional on-premises relational databases and data management systems can fall short on delivering the functionality, agility, speed, and cost efficiency […]

AWS users occasionally need to perform analysis on data sources containing private or sensitive inputs. Inpher’s XOR Secret Computing Platform, available in AWS Marketplace, enables data scientists to train and run machine learning models while maintaining data privacy and without trading utility. Data analysis and machine learning performed by XOR can improve model performance with […]

In this blog post, I will share the key takeaways from the AWS webinar, How to support modernization with Cloud PACS through AWS Marketplace. I will show how healthcare organizations are using cloud-native picture archiving and communication system (PACS) solutions and how AWS Marketplace can help accelerate your time to value with PACS solutions. AWS […]

Customers in AWS GovCloud (US) Regions often need to control subscriptions and manage access to products available in AWS Marketplace. AWS Private Marketplace enables organizations to build and manage catalogs of approved products in AWS Marketplace that comply with internal policies and requirements in terms of security and compliance. AWS Private Marketplace also provides centralized […]

Enterprises have rapidly adopted Kubernetes. Yet for most teams, Kubernetes runtime security remains a challenge. Many enterprises use managed Kubernetes services such as Amazon Elastic Kubernetes Service (Amazon EKS) and believe that AWS is fully responsible for the security of their Kubernetes deployment. In reality, AWS is accountable only for the master node. The enterprise […]