Category: Front-End Web & Mobile

It’s been two years since AWS hosted an in person re:Invent conference. Although everyone had masks on, the excitement was palpable. I had a great time meeting with customers in a face-to-face setting again with dinners and parties. It was really fun. And with so much news coming out of the event, I’m sure it […]

Introduction Communications service providers (CSPs) are striving to transform their businesses to ensure success in the digital world and position themselves to be digital service providers (DSP). They understand the need to evolve their architectures to simplify the delivery of connectivity and to enable the launch of new market offers through a multidimensional open ecosystem. […]

As the retail industry tackles dramatic shifts in shopper behavior, broad changes in product assortments, and huge growth in digital orders, innovative merchants are responding to these market shifts with laser-focused, technology-driven customer experience initiatives. We wholeheartedly applaud these efforts. But it’s not enough. Retailers must also focus on back-office store operations to increase automation, […]

The ever-increasing popularity of live streaming is opening up new opportunities for online customer interactions. With live streaming providing engaging content, it can facilitate the flow of customers into online shopping, joining the shopping experience with other forms of online engagement. Personalized recommendations also allow online stores to pick the right products at the right […]

No retailer would ever question the importance of data in daily operations. The evolution of operational data in retail decision making—from batch reporting to decision support to business intelligence systems—has been quite profound. Today, adaptive analytic platforms are driving industry innovation so retailers can: Detect critical business signals. Derive the current meaning and predictive insights […]

AWS re:Invent 2020, our annual conference for AWS leaders to share the latest advances in AWS technologies, has been a huge success so far. For three weeks, we’ve heard about cutting-edge innovations from keynote speakers, and in this blog, I would like to discuss some of the latest announcements that are most relevant to the […]

Technology in most retail edge locations (i.e., stores, distribution centers, factories) is a mix of disparate applications and infrastructure, creating a variable IT landscape. This web of complexity prevents companies from quickly and consistently deploying new systems across edge locations. That begs the question: How can retailers manage edge infrastructure at scale with consistency and […]

In previous blog posts I have shared insights, inspiration, and customer success stories from restaurants and catering/contract food service organizations. The majority of the observations have come from the Quick Service Restaurant (QSR), Fast/Quick Casual and Casual Dining segments of the industry. As a result, I have received many ‘playful’ comments from Fine Dining establishments. […]

The expansion of laboratory tests for COVID-19 have provided health systems with tools to screen for the coronavirus in their community. While some patients have tested positive for COVID-19 and were well enough to manage their symptoms and recover at home, healthcare providers have been challenged with identifying individuals who have waited longer than advisable […]

As CEO of 3Victors, a travel big data AI startup, who spent the better part of his career solving tricky digital problems by tuning software to squeeze maximum performance from racks of bare metal computers, I was more than a bit skeptical of cloud computing. First, let me provide a little insight into my company […]