AWS Public Sector Blog

AWS branded background design with text overlay that says "University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS"

University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.

AWS branded background design with text overlay that says "EDUCAUSE 2024: 5 ways AWS Partners are building the future of higher education"

EDUCAUSE 2024: 5 ways AWS Partners are building the future of higher education

Leaders in higher education recognize that generative artificial intelligence (AI), machine learning (ML), cloud computing, and other advanced technologies are rapidly changing how education and research happen on campus. Whether through data-driven administrative decision-making, generative AI infrastructure for research, or enhanced learning tools for the classroom, higher education institutions are developing and applying technology in innovative and helpful ways. Some of these examples will be shared at the EDUCAUSE Annual Conference from October 21-24 in San Antonio.

AWS branded background design with text overlay that says "Transforming government: 4 approaches to overcome legacy exit challenges"

Transforming government: 4 approaches to overcome legacy exit challenges

Governments worldwide dedicate a significant portion of their IT budget to maintaining legacy technology systems. This can pose security and operational continuity challenges and governments seek to address this challenge. Amazon Web Services (AWS) public sector government transformation specialists researched what technology leaders in government and in the highly regulated private sector believe their main IT challenges are. This post summarizes the insights and suggests four approaches to consider.

AWS branded background design with text overlay that says "AWS hosts inaugural Defense Industry Partner Forum"

AWS hosts inaugural Defense Industry Partner Forum

In August 2024, Amazon Web Services (AWS) convened more than 65 Defense Industrial Base (DIB) companies at Amazon’s HQ2 in Arlington, Virginia for the inaugural AWS Defense Industry Forum. The DIB consists of more than 100,000 companies and subcontractors, which support the U.S. Department of Defense (DoD), and AWS joins forces with DIB partners to provide global infrastructure and cutting-edge technology to outpace our adversaries. Read this post to learn more about the two-day event.

AWS branded background design with text overlay that says "The Institut Pasteur is creating a searchable DNA database of all life on Earth using AWS"

The Institut Pasteur is creating a searchable DNA database of all life on Earth using AWS

Where will the next pandemic-causing virus come from? The answer to this pressing question is locked away in the immense diversity of DNA carried around by life on Earth. A research team located at the Institut Pasteur, a Paris-based leading international research organization, plans to break into that vault of knowledge with IndexThePlanet. Read this post to learn more about the project, which aims to index the DNA of all living organisms, identify previously unknown viruses species, and create a DNA search engine.

AWS branded background design with text overlay that says "Build secure and scalable data platforms for the European Health Data Space with AWS"

Build secure and scalable data platforms for the European Health Data Space (EHDS) with AWS

This post explains how healthcare organizations and partners can use Amazon Web Services (AWS) to build secure and scalable infrastructure for secondary usage of health data in alignment with the European Health Data Space (EHDS). This is the first of two posts describing an AWS reference architecture for EHDS. The second post will provide step-by-step technical guidance on how to implement this reference architecture on AWS.

AWS branded background design with text overlay that says "AWS and USAID accelerate Armenia's cloud journey and digital resilience"

AWS and USAID accelerate Armenia’s cloud journey and digital resilience

During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund, launched to leverage the private sector’s competitive edge to solve global challenges. Read this post to learn more.

AWS branded background design with text overlay that says "How NPOs and NGOs embrace digital transformation for sustainability with AWS"

How NPOs and NGOs embrace digital transformation for sustainability with AWS

Nonprofit organizations (NPOs) and nongovernmental organizations (NGOs) focusing on sustainability are dedicated to fostering a healthy environment, preserving our planet, and providing a livable future for upcoming generations. This post highlights how NPOs and NGOs across the Europe, Middle East, and Africa (EMEA) region use Amazon Web Services (AWS) to drive their missions. It also addresses the challenges they face in digital transformation and offers resources to navigate those challenges.

AWS branded background design with text overlay that says "Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS"

Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.

AWS branded background design with text overlay that says "Elevating internal customer support at Thorn with AWS: A generative AI use case"

Elevating internal customer support at Thorn with AWS: A generative AI use case

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, such as Thorn, are turning to innovative technology solutions. In this post, we explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering.