AWS Public Sector Blog

Tag: Amazon Transcribe

3 ways tax agencies can use AI on AWS

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on AWS. RPA is a software tool that integrates with almost any system or application and performs manual, repetitive, time-consuming tasks. Tax agencies can use AI and ML to support the sheer size and scale of data they manage and to access and analyze all types of data with ease, including voice, video, and streaming data. Find out three ways AI and ML are creating measurable outcomes for tax agencies.

Delivering secure and operational telemedicine for military combat training with AWS

The Uniformed Services University Health System (USUHS) is the nation’s federal health professions academy, offering a curriculum and educational experience that emphasizes military healthcare, leadership, readiness, and public health. Each year, USUHS holds a training exercise called Operation Gunpowder to help prepare third-year medical students for varying field-care challenges they may encounter during their service. Over the course of the eight weeks prior to the training exercise, AWS collaborated with Deloitte to deliver ancillary system and operational medicine telemedicine best practice training to the participating students. “This is the first time telemed has truly delivered,” reported attending experts in special operations medicine.

How AWS uses AI to power interactive artwork at new Smithsonian exhibit

This fall, artist Suchi Reddy and Amazon Web Services (AWS), in collaboration with the Smithsonian FUTURES Exhibition, debuted me+you in Washington, DC, which embodies the collective answers to the question, “What do you want your future to look like?” me+you is an interactive work of art powered by artificial intelligence (AI) and machine learning (ML) and is the centerpiece of the Smithsonian FUTURES exhibition.

4 ways conversational AI and Amazon Lex help the public sector transform customer engagement

Public sector organizations want to innovate the way they engage their communities to make information easier to access, improve user experience, expand their reach by supporting multiple communication channels, and improve efficiency and scalability through intelligent automation. Conversational artificial intelligence (AI) and chatbots can be used to transform the customer experience, enhance engagement, improve services, and help scale more simply.

EdTechs address mental wellbeing to improve student achievement with the cloud

According to EdTech Magazine, at the height of the pandemic, 94 percent of educators agreed that students will need increased social and emotional support throughout the school year. There’s a renewed focus on social-emotional learning (SEL) support in the classroom, with educators looking for additional ways to help students be healthy and engaged in class. Four AWS EdStart Members are addressing different aspects of SEL and helping to positively impact the student experience.

How the cloud can help educational institutions with grading, assessments, and admissions

During the COVID-19 pandemic, educational institutions that operated on in-person model shifted many of their traditionally in-person operations and activities—including grading, assessments and testing, and admissions—to a virtual format, where many had never been before. Educational technology (EdTech) companies around the world used the cloud to help quickly create and scale to meet the needs of these academic institutions while maintaining a consistent and smooth student experience.

elderly couple signing on tablet

Supporting people with hearing loss through cloud-enabled solutions

In 2021, one in six Australians—almost four million people—have hearing loss, ranging from mild to profound. The statistic is part of the larger global picture reported by the World Health Organization (WHO) that approximately 466 million people live with hearing loss; of these, 34 million are children. In addition, 1.1 billion young people are at risk of hearing loss due to exposure to noise in recreational settings and through personal audio devices. AWS offers services that will help organizations build end-to-end solutions with accessibility in mind and improve day-to-day activities such as social interactions, clinical consultations, live media, and public service announcements.

Streetlives

Creating more customer-centric social service experiences with the power of the cloud

Streetlives, a nonprofit organization based in New York City, uses technology to host a community-built web app for people who are homeless, communities considered vulnerable, and social service providers in New York City (NYC). Streetlives is a community-built mobile website that enables people who are homeless or in poverty to easily find, rate, and recommend social services across New York City. Adam Bard, Founder of Streetlives, explains how AWS Promotional Credits helps the organization deliver up-to-date, validated social service information to the communities of New York City.

The War on Poverty: Hope, Empathy, Technology

At AWS re:Invent in Las Vegas, Compassion International participated in the Nonprofit Hackathon for Social Good. People don’t usually connect the dots between cutting-edge technology and nonprofits, but this is where it’s needed most. Hackers were challenged to bridge the communication gap between those in need and empathetic people who want to help. No matter your origin or the language you speak, you can connect and meet the needs of a child in poverty.

Echo360 Brings the Power of Machine Learning to the Classroom with Amazon Transcribe

As a leading video and active learning platform company for higher education, the Echo360 team works every day to develop new and better ways to use technology to enhance learning and improve the student experience. For example, using the Echo360 platform’s analytics, instructors are able to tell when students are most engaged – allowing classes to be tailored to what students find most engaging and helpful.