Tag: Amazon Transcribe

One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]

After migrating to the cloud, USAID knew it could streamline its transcription process of its leader’s public remarks with cloud technology. Read this blog to learn how USAID created a solution with Amazon Transcribe, an artificial intelligence (AI)-powered service from Amazon Web Services (AWS), in collaboration with AWS Partner CloudShape that helps the agency transcribe and publish remarks in minutes.

Nonprofit organizations are increasingly using videos to fundraise, raise awareness, and attract new members or donors. But storing large quantities of video has traditionally meant purchasing and maintaining expensive hardware, while cataloging large video collections can be a time-consuming task. The Media2Cloud on AWS solution in the AWS Solutions Library can help nonprofit organizations store, catalog, and search their video libraries in a way that is cost-effective, and that scales to meet any need. In this blog post, learn how Media2Cloud works and how your organization can use it to support your video program.

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on AWS. RPA is a software tool that integrates with almost any system or application and performs manual, repetitive, time-consuming tasks. Tax agencies can use AI and ML to support the sheer size and scale of data they manage and to access and analyze all types of data with ease, including voice, video, and streaming data. Find out three ways AI and ML are creating measurable outcomes for tax agencies.

The Uniformed Services University Health System (USUHS) is the nation’s federal health professions academy, offering a curriculum and educational experience that emphasizes military healthcare, leadership, readiness, and public health. Each year, USUHS holds a training exercise called Operation Gunpowder to help prepare third-year medical students for varying field-care challenges they may encounter during their service. Over the course of the eight weeks prior to the training exercise, AWS collaborated with Deloitte to deliver ancillary system and operational medicine telemedicine best practice training to the participating students. “This is the first time telemed has truly delivered,” reported attending experts in special operations medicine.

This fall, artist Suchi Reddy and Amazon Web Services (AWS), in collaboration with the Smithsonian FUTURES Exhibition, debuted me+you in Washington, DC, which embodies the collective answers to the question, “What do you want your future to look like?” me+you is an interactive work of art powered by artificial intelligence (AI) and machine learning (ML) and is the centerpiece of the Smithsonian FUTURES exhibition.

Public sector organizations want to innovate the way they engage their communities to make information easier to access, improve user experience, expand their reach by supporting multiple communication channels, and improve efficiency and scalability through intelligent automation. Conversational artificial intelligence (AI) and chatbots can be used to transform the customer experience, enhance engagement, improve services, and help scale more simply.

According to EdTech Magazine, at the height of the pandemic, 94 percent of educators agreed that students will need increased social and emotional support throughout the school year. There’s a renewed focus on social-emotional learning (SEL) support in the classroom, with educators looking for additional ways to help students be healthy and engaged in class. Four AWS EdStart Members are addressing different aspects of SEL and helping to positively impact the student experience.

During the COVID-19 pandemic, educational institutions that operated on in-person model shifted many of their traditionally in-person operations and activities—including grading, assessments and testing, and admissions—to a virtual format, where many had never been before. Educational technology (EdTech) companies around the world used the cloud to help quickly create and scale to meet the needs of these academic institutions while maintaining a consistent and smooth student experience.

In 2021, one in six Australians—almost four million people—have hearing loss, ranging from mild to profound. The statistic is part of the larger global picture reported by the World Health Organization (WHO) that approximately 466 million people live with hearing loss; of these, 34 million are children. In addition, 1.1 billion young people are at risk of hearing loss due to exposure to noise in recreational settings and through personal audio devices. AWS offers services that will help organizations build end-to-end solutions with accessibility in mind and improve day-to-day activities such as social interactions, clinical consultations, live media, and public service announcements.