Category: Artificial Intelligence

Generative AI adoption is rapidly growing to meet the massive data needs of modern machine learning models. Manually labeling data can be time-consuming but AWS has collaborated with Datasaur to offer solutions addressing data labeling challenges using generative AI. Datasaur’s NLP Platform automates annotation tasks and integrates with AWS services, and its LLM Labs evaluates large language models’ performance and cost for labeling.

In today’s industrial landscape, smart manufacturing is pivotal for sustainability and efficiency gains. However, organizations face challenges in gathering and consolidating data from multiple, often outdated sources on the manufacturing floor. LTIMindtree’s AWS-powered Digital Command Center (DCC) solution addresses this by enabling data acquisition, management, real-time KPI monitoring, and analytics-driven insights.

Contact centers often face challenges due to lack of visibility into customers’ omnichannel experiences. Joulica’s Customer Journey Analytics solution, part of AWS Contact Center Intelligence, provides a unified, real-time view of each customer’s journey across voice, digital, and social interactions. Built on AWS data streaming architecture, it empowers agents with holistic customer understanding and enhances customer satisfaction and brand perception through optimized experiences.

Fine-tuning large language models (LLMs) is crucial for leveraging their full potential across industries. Quantiphi unveils how fine-tuning supercharges LLMs to deliver domain-specific AI solutions that redefine possibilities. From personalized healthcare to precise financial predictions and streamlined legal reviews, fine-tuned models offer transformative value and unleash the power of customized, efficient, and responsible generative AI deployments.

AWS HealthImaging is a new HIPAA-eligible service for storing, analyzing, and sharing medical imaging data securely in the cloud. CitiusTech developed a solution leveraging AWS services like HealthImaging to automate ingesting DICOM data. It scans for malware, validates DICOM files, copies clean images to HealthImaging for storage, and notifies users. Healthcare providers can easily migrate imaging workloads to realize improved accessibility and cost-efficiency.

Pinecone has developed a novel serverless vector database architecture optimized for AI workloads like retrieval-augmented generation. Built on AWS, it decouples storage and compute and enables efficient intermittent querying of large datasets. This provides elasticity, fresher data, and major cost savings over traditional architectures. Pinecone serverless removes bottlenecks to building more knowledgeable AI applications economically at scale on AWS.

The Synopsys.ai electronic design automation (EDA) suite on AWS harnesses AI to optimize chip design. A key component is Synopsys DSO.ai, using reinforcement learning to enhance power, performance, and area. Benefits include faster optimization, better engineer productivity, design reuse, and faster process node migration. Deploying on AWS ParallelCluster provides auto-scaling, elasticity, and fast setup for massive EDA workloads. Testing showed 20% lower power, timing closure improvements, and significant cost savings.

Contact centers can improve customer experiences using generative AI, which creates new content and conversations. Accenture’s Connected Customer Experience (CCE) solution incorporates AWS services to provide personalized human and AI interactions. It uses generative AI for agent assist, call summarization, and self-service FAQs. By leveraging generative AI on AWS, CCE aims to enhance agent productivity, reduce handle times, and deliver exceptional customer experiences.

The Hugging Face Platform provides no-code and low-code solutions for deploying generative AI models on managed AWS infrastructure. Key features include Inference Endpoints for easy model deployment, Spaces for hosting machine learning apps, and AutoTrain for training state-of-the-art models without coding. Hugging Face is an AWS Generative AI Competency Partner whose mission is to democratize machine learning through open source, open science, and Hugging Face products and services.

AWS embraces the “working backwards” approach to stay customer-focused. The Generative AI Center of Excellence (CoE) for AWS Partners applies this methodology and collects partner feedback to provide relevant insights, tools, and resources on leveraging generative AI. Recent updates to the CoE include customer research on generative AI adoption challenges, a usage maturity heatmap by industry, and five new use case deep dives covering telecom, automotive, IDP, contact centers, and financial analysts.