Category: AWS Marketplace

Contact centers often face challenges due to lack of visibility into customers’ omnichannel experiences. Joulica’s Customer Journey Analytics solution, part of AWS Contact Center Intelligence, provides a unified, real-time view of each customer’s journey across voice, digital, and social interactions. Built on AWS data streaming architecture, it empowers agents with holistic customer understanding and enhances customer satisfaction and brand perception through optimized experiences.

Learn how to connect the ThoughtSpot analytics platform to an Amazon Aurora MySQL database for real-time operational analytics. This post outlines the steps to create an Aurora MySQL instance, populate it with sample data, create a connection from ThoughtSpot, and build generative AI-powered analytics using natural language search. By integrating ThoughtSpot and Aurora MySQL, businesses can get instant insights from their transactional database.

Cellular IoT offers reliable, low-power, wide-area connectivity and its rapid growth is driven by increasing connected device demand across industries. Producing IoT devices at scale requires months of preparation, and Semtech’s AirVantage Device Control leverages hardware roots of trust to enable zero-touch provisioning, seamlessly binding devices to AWS IoT Core. This lowers manufacturing costs through single global SKUs, improves security, and accelerates time-to-market by eliminating provisioning customization.

With increasing cloud innovation, distributed teams need visibility into their deployed cloud resources, dependencies, and budgets when architecting new applications or reconfiguring existing solutions. Cloudcraft by Datadog helps companies achieve this cross-team alignment and enables teams to visualize and document architectures, analyze costs, run compliance audits through shareable diagrams, and automate diagram updates as infrastructure evolves.

Many enterprises still rely on the Adabas database and Natural programming language for critical workloads, facing rising license costs and a shrinking talent pool. To reduce reliance on these aging technologies and enable digital transformation, companies are modernizing to AWS with Advanced’s solutions. Advanced offers automated refactoring of Natural code to Java/C# and replatforming to execute Natural on Windows, along with migrating Adabas databases to modern relational databases.

Containers are a leading method for packaging applications, with Kubernetes emerging as the top orchestration solution. You can enable secure and efficient self-service cluster provisioning on Amazon EKS using open-source tools like AWS Controllers for Kubernetes (ACK), Kyverno, and ArgoCD. This post demonstrates how enterprises can leverage these tools along with Nirmata’s Policy Manager to streamline EKS cluster management, apply security policies, and ensure compliance in a Kubernetes environment.

Organizations can achieve robust cloud network security by combining Arista Network Detection and Response (NDR) with AWS traffic mirroring. This provides deep packet inspection and threat monitoring without disrupting traffic flow. Arista’s AI-driven NDR platform maps the attack surface and detects threats across networks. The solution automates enabling traffic mirroring as AWS instances spin up/down, ensuring seamless security coverage in dynamic environments.

Cornerstone Consulting Group developed a plugin to simplify migrating on-premises or Amazon EC2 self-managed Apache Kafka clusters to Amazon MSK. The plugin automates MirrorMaker 2 replication, scales connectors, and integrates monitoring and notifications. It supports requirements like zero data loss, minimal code changes, auto-scaling, and performance/security parity. The plugin eases complex setup steps, working seamlessly for a smooth cutover to Amazon MSK after replication completes.

The new SaaS on AWS hub is a dynamic platform that serves as your one-stop destination for navigating the intricate landscape of building, launching, and managing SaaS applications on AWS. As you embark on your SaaS cloud journey, you’ll encounter a myriad of challenges, from crafting scalable architectures to fine-tuning performance and enhancing customer retention. SaaS on AWS is designed to accompany you through every step of this transformative process.

Amazon Security Lake centralizes security data from multiple AWS sources into a customer-owned data lake. A New Relic integration provides a single pane for performance and security telemetry, ingests Amazon Security Lake data, and allows threat detection via curated dashboards and anomaly alerts. This solution improves cloud security posture by consolidating data, providing insights, and enabling automated response to potential threats.