Tag: AWS Service Delivery Partners

Healthcare organizations have vast amounts of valuable but siloed data. A new solution from AWS Partners Redox, Cloudwick, and ClearDATA helps healthcare customers use AWS HealthLake to extract value from their data. Redox integrates and translates data into AWS, while ClearDATA provides 24/7 security and compliance, and Cloudwick Amorphic enables teams to quickly build analytics and workflows to improve care.

TensorIoT leverages AWS services and the Guidance for Carbon Accounting framework to build carbon accounting solutions. It provides a technical walkthrough for calculating a facility’s Scope 2 emissions using EPA data on building energy use and electricity emissions factors. The solution allows input of building details like type, area, and zip code to estimate or calculate emissions, and AWS services provide adaptability, transparency, efficiency, and security.

CyberCX built an AWS serverless data lake and data masking solution to enable using production data securely in non-production environments. The modular, AWS-native solution combines AWS services to mask sensitive data in near real-time while retaining data utility. This allows thorough testing and confidence before deployment to production, improving data security and accelerating time to market.

For applications running outside AWS, developers often create IAM users with long-lived credentials which can increase security risks. Instead, learn how to integrate AWS IAM Web Identity Roles with Microsoft Entra ID for centralized user management. This post walks through manual setup steps to register an app in Entra ID and create a role in AWS, and describes an automated architecture to synchronize Entra ID service principals and AWS roles.

We are excited to highlight 168 AWS Partners that received new or renewed specializations in December for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

JBS Dev modernized a national pet retailer’s legacy backend system to support its new mobile app. By leveraging AWS Lambda and other services, JBS Dev built a scalable, resilient serverless architecture which enabled faster innovation and integrated seamlessly with the retailer’s systems. The solution improved performance and reliability, delivering an exceptional customer experience. JBS Dev showcased the power of AWS Lambda and serverless to transform legacy systems and drive business growth.

To grow with AWS, partners can pursue Competency designations which validate an organization’s expertise through rigorous assessment by AWS experts. By meeting requirements around projects, certifications, and capabilities, partners can demonstrate their proficiency and earn an AWS specialization badge in specific industries, use cases, or workloads. Attaining an AWS Competency distinguishes partners, but the preparation process also transforms practices.

Rapyder’s Call Agent Analyzer uses generative AI on AWS to revolutionize call center operations. It efficiently processes multilingual audio, summarizes calls, analyzes script adherence, and structures insights into actionable data. This solution helps businesses enhance customer satisfaction through data-driven call agent performance evaluation and training. As an AWS Partner, Rapyder provides cutting-edge cloud solutions that are reshaping industries like customer service.

Infosys is leveraging AWS generative AI capabilities like Amazon Bedrock and AWS Trainium to enhance its enterprise solutions. For example, Infosys Personalized Smart Video uses Amazon Bedrock to create rich, dynamic video content, while Infosys Cortex applies generative AI to analyze call transcripts and improve customer engagement. Overall, Infosys is rapidly adopting AWS’ flexible and scalable generative AI services to boost automation, productivity and user experience across its portfolio.

Amazon outsourced management of its out-of-warranty device repairs to Genpact to meet regulatory requirements and customer expectations. Learn how Genpact leveraged its ContactUs.Ai framework and Amazon Connect to create an omnichannel solution allowing self-service and live support. This extends device lifetimes, increases customer satisfaction, and aligns with Amazon’s ESG priorities around Right to Repair regulations in Europe.