Category: Customer Solutions

In the post Principal Financial Group increases Voice Virtual Assistant performance using Genesys, Amazon Lex, and Amazon QuickSight, we discussed the overall Principal Virtual Assistant solution using Genesys Cloud, Amazon Lex V2, multiple AWS services, and a custom reporting and analytics solution using Amazon QuickSight.

In this post, we show how Splash Music is setting a new standard for AI-powered music creation by using its advanced HummingLM model with AWS Trainium on Amazon SageMaker HyperPod. As a selected startup in the 2024 AWS Generative AI Accelerator, Splash Music collaborated closely with AWS Startups and the AWS Generative AI Innovation Center (GenAIIC) to fast-track innovation and accelerate their music generation FM development lifecycle.

This post shows how Salesforce integrated Amazon Bedrock Custom Model Import into their machine learning operations (MLOps) workflow, reused existing endpoints without application changes, and benchmarked scalability. We share key metrics on operational efficiency and cost optimization gains, and offer practical insights for simplifying your deployment strategy.

In this post, we’ll show how Kitsa, a health-tech company specializing in AI-driven clinical trial recruitment and site selection, used Amazon Quick Automate to transform their clinical trial site selection solution. Amazon Quick Automate, a capability of Amazon Quick Suite, enables enterprises to build, deploy and maintain resilient workflow automations at scale.

In this post, we show how Vxceed used Amazon Bedrock to develop this AI-powered multi-agent solution that generates personalized sales pitches for field sales teams at scale.

In this post, we demonstrate how Amazon Nova Act automates QuickSight data story creation, saving time so you can focus on making critical, data-driven business decisions.

In this post, we demonstrate how PowerSchool built and deployed a custom content filtering solution using Amazon SageMaker AI that achieved better accuracy while maintaining low false positive rates. We walk through our technical approach to fine tuning Llama 3.1 8B, our deployment architecture, and the performance results from internal validations.

In this post, we demonstrate how organizations can enhance their employee productivity by integrating Kore.ai’s AI for Work platform with Amazon Q Business. We show how to configure AI for Work as a data accessor for Amazon Q index for independent software vendors (ISVs), so employees can search enterprise knowledge and execute end-to-end agentic workflows involving search, reasoning, actions, and content generation.

We’re excited to announce that Rox is generally available, with Rox infrastructure built on AWS and delivered across web, Slack, macOS, and iOS. In this post, we share how Rox accelerates sales productivity with AI agents powered by Amazon Bedrock.

In this post, we share how Hapag-Lloyd developed and implemented a machine learning (ML)-powered assistant predicting vessel arrival and departure times that revolutionizes their schedule planning. By using Amazon SageMaker AI and implementing robust MLOps practices, Hapag-Lloyd has enhanced its schedule reliability—a key performance indicator in the industry and quality promise to their customers.