AWS Public Sector Blog
Category: Customer Solutions
How tax agencies are modernizing contact centers with Amazon Connect and generative AI
This blog post explores how the Alabama Department of Revenue (ALDOR) and the Wisconsin Department of Revenue (Wisconsin DOR) are using AWS applications and services to modernize their contact centers to improve resilience, reduce costs, and scale support for the communities they serve.
Notre Dame sets new standard for higher education with enterprise AWS security implementation
The University of Notre Dame embarked on a journey to become the first US higher education institution to take a comprehensive, enterprise-wide approach to deploying AWS Web Application Firewall (WAF), AWS Shield Advanced, and AWS Firewall Manager across the entirety of their AWS infrastructure. This meticulous implementation also established a blueprint for other institutions to follow.
Weill Cornell Medicine digitizes historical medical archives with generative AI on AWS
In this blog post, you will learn how Weill Cornell Medicine used generative AI to build a secure, searchable interface for its historical medical archives and unlock new research opportunities while preserving the integrity of these one-of-a-kind materials.
How Collier County modernized budgeting to uncover $40 million in savings with AWS and Tyler Technologies
Between rising operational costs and a population surge, Collier County, Florida, found itself facing serious budgetary pressures. For 13 consecutive years, the county had raised property taxes to keep up. But by 2023, residents were growing fatigued, and county leaders knew they needed a different solution.
Polish healthcare leader Radpoint transforms medical imaging for millions using AWS
Timely access to medical imaging can mean the difference between early detection and delayed treatment. In Poland, healthcare technology company Radpoint has revolutionized how radiologists work and how patients receive care by building a comprehensive cloud-based medical imaging platform on Amazon Web Services (AWS). Their solution demonstrates how cloud technology can transform healthcare delivery while maintaining the highest security standards.
Empowering personalized learning at scale: Loyola Marymount University’s AI course companion
Read this post to learn how Loyola Marymount University worked with AWS to develop a secure, course-specific tool called the AI Study Companion, which has earned strong faculty approval while providing students with the support they need at substantial cost savings compared to commercial alternatives.
Credit Union Executives Society transforms leadership development with personalized learning powered by AWS
For over 60 years, the Credit Union Executives Society (CUES) has advanced the credit union industry by developing exceptional leaders through networking, professional development, and digital learning experiences. When the CUES team identified the need to modernize their approach to leadership development, they built a personalized learning recommendation platform powered by AWS, transforming how they deliver content and support member development.
How Curtin University enhanced security compliance with AWS Managed Services Trusted Remediator
This post explores how Curtin University, Western Australia’s largest public research university, overcame challenges such as limited technical resourcing, complex security compliance requirements, and manual remediation processes using AWS Managed Services (AMS) Accelerate and the Trusted Remediator solution. The university achieved a 32% improvement in its AWS Security Improvement Program (SIP) score within the first six months of its AMS engagement.
How Strategic Solutions Group built an AI-powered case report builder on AWS to accelerate public health insights
In collaboration with AWS, Strategic Solutions Group LLC (SSG) successfully developed Compass, an AI-powered report builder that transforms how public health officials’ access and analyze critical data. Read this post to learn more.
Legal Aid Society of Westchester County transforms criminal defense with AI-powered case management system
With support from the AWS Imagine Grant, the Legal Aid Society of Westchester County developed a client database program that revolutionizes how public defenders manage cases, review evidence, and protect constitutional rights. As a result, LASW’s legal teams were able to serve their clients better and advance justice reform. Read this post to learn more.









