Tag: state and local governments

At AWS, many public sector customers operate fleets of vehicles (e.g. emergency response, public transportation) that generate location data, which is ultimately stored in a data lake. These customers frequently ask how they can quickly visualize this data and extract insights that can help them optimize how they operate their vehicle fleets. In this post, learn how to use Amazon Athena and Amazon Location Service to perform ad hoc reverse geocoding on a notional dataset of vehicle location history, and visualize the results on an Amazon QuickSight map.

AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.

Data collection and safety reporting are top priorities for natural gas companies, and the largest municipally-owned natural gas utility in the United States is no exception. For years, plant operators captured readings on paper forms every hour from various systems, including temperature, pressure, volume, and flow. This gas utility’s management team realized that manual, paper-based daily reporting was both time-consuming and unreliable from a data reporting perspective, and decided to turn to the cloud. Learn how they use AWS-powered solutions from AWS Partner KloudGin to optimize and digitize their workforce.

Cloud technology is transforming the way organizations use data to make decisions, provide services to communities, and collaborate across departments and business processes. However, some public sector organizations are challenged by procurement. To help demystify the cloud procurement process, here are answers to three questions public sector procurement officials frequently ask about buying cloud.

The Poudre River Library District is a public library system in Larimer County, Colorado that serves approximately 177,000 patrons. When their integrated library system (ILS) vendor notified the Library District that the system could no longer run on their aging on-premises hardware, they were at a crossroads. After pricing out multiple options, the Library District opted to manage their own ILS migration to AWS. With an IT staff of four, the Library District completed a successful migration in six months with help from their AWS account team.

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on AWS. RPA is a software tool that integrates with almost any system or application and performs manual, repetitive, time-consuming tasks. Tax agencies can use AI and ML to support the sheer size and scale of data they manage and to access and analyze all types of data with ease, including voice, video, and streaming data. Find out three ways AI and ML are creating measurable outcomes for tax agencies.

Natural disasters are devastating, often resulting in loss of life, massive property damage, and damage to the critical infrastructure that powers emergency services. This can prompt public sector organizations to consider building more resilient infrastructure. Such was the case for the 911 system in Livingston Parish, Louisiana, an agency that dispatches for 21 public safety agencies including law enforcement, fire, and emergency medical services, and averages over 325 calls for service per day. After a major flood in 2016 knocked out their 911 system, they worked with AWS Partner TailorBuilt Solutions, LLC. to use AWS to become resilient against disaster, reducing service interruptions and improving response times.

The recent Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy update contains important cloud computing language that aligns with the AWS approach to building CJIS compliant solutions. Learn more about the CJIS Security Policy changes and how AWS supports these new policies.

In September 2022, the State of Arizona Department of Homeland Security (AZDOHS) launched a new program to bolster the cybersecurity of Arizona’s most vulnerable cities, counties, and K12 school districts. The Arizona Statewide Cyber Readiness Grant Program enables local entities to reduce their cyberattack surface by accessing technical assistance and software licenses across five functional areas. The Cyber Grant Task Force selected two software providers from the AWS Marketplace hosted on Amazon Web Services (AWS), Tanium and CrowdStrike to assist cities, counties, and schools with improving their cybersecurity posture.

According to the United States Constitution, public access to judicial proceedings is a right covered by the First and Sixth Amendments. To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. The cloud-native media and asset management platform Nomad, which is built on AWS, helps governments implement scalable live streaming capabilities quickly and simply.