Category: Amazon QuickSight

Modern enterprise customers use AWS Marketplace datasets along with their business and operational data to create meaningful and deeper insights to improve their customer experience. Learn how to consume datasets from AWS Data Exchange to transform and store data in Databricks Lakehouse Platform using Delta Live Tables (DLT) and visualize it in Amazon QuickSight. DLT is a framework for building reliable, maintainable, and testable data processing pipelines.

Amazon QuickSight is an easy-to-use, cloud-powered analytics business intelligence tool that provides insights and analytics capabilities. Experts from AWS and Quantiphi, an AWS Premier Tier Services Partner, discuss an approach to assist users in leveraging Amazon QuickSight as an enterprise-wide BI tool. The entire process, creation of data sources, datasets, analysis, and eventually dashboards, can be automated using AWS CodePipeline.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

One of the biggest advantages of VMware Cloud on AWS is that it can readily integrate with other AWS services. That gives you countless ways to elevate your workloads. If you’re amassing data in your databases over time and are looking for novel ways to glean fresh insights out of it, using Amazon Redshift and Amazon QuickSight is an easy and accessible way to achieve it. This post describes how to get more out of existing data residing inside your databases running in VMware Cloud on AWS.

Embedded analytics is re-shaping how users consume data by providing insights in the key moments that matter. The new Embedded Analytics Partner Program (EAPP) will accelerate the embedded analytics journey for AWS customers thanks to a set of trusted AWS Partners who can help customers quickly understand and integrate Amazon QuickSight’s embedded analytics capabilities to create insightful, data-driven experiences for end users.

Environmental, social, and governance (ESG) factors are increasingly important for financial institutions as they look to assess portfolio risk, meet investment mandates, align with customer values, and report on the sustainability of their portfolios. Working closely with CSRHub, a data provider on AWS Data Exchange, learn how AWS has produced a demonstration to illustrate how customers can analyze company-level ESG scoring data with Amazon QuickSight.

Zendesk and VoiceFoundry released the Amazon Connect app on the Zendesk Marketplace as part of a broader vision for the intelligent contact center of the future. The Amazon Connect app for Zendesk brings together a wide set of capabilities and unlocks endless possibilities for you to empower your agents and better engage your customers. By combining the powers of Amazon Connect and Zendesk, businesses can build a more intelligent contact center.

A big challenge for enterprises is how to manage the growth of data in a cost-effective manner. CIOs are also looking for ways to get insights out of the data so their organizations can create actionable outcomes. Learn how the CloudArchive Direct feature of Cohesity’s DataPlatform with AWS analytics services to drive insights into customers’ NAS data. Cohesity is redefining data management to lower TCO while simplifying the way businesses manage and protect their data.

Google Analytics and Google Ads are popular platforms for customers who need to make data-driven decisions about the performance of their web assets. For prediction, testing, and optimization scenarios, however, customers need a broader and more complete set of analytics. Matillion is an ideal tool to combine the power and convenience of Amazon Redshift and Amazon QuickSight, providing cloud-native data integration tools that make loading and transforming data fast, easy, and affordable.

Customers want to use Teradata Vantage to analyze the data they have stored in Amazon S3, but the AWS service that prepares and loads data stored in S3 for analytics, AWS Glue, does not natively support Teradata Vantage. To use AWS Glue to prep and load data for analysis by Teradata Vantage, you need to rely on AWS Glue custom database connectors. Follow step-by-step instructions and learn how to set up Vantage and AWS Glue to perform Teradata-level analytics on the data you have stored in Amazon S3.