AWS Partner Network (APN) Blog

Customers expect contact center agents to provide them with guided digital support and collaboration when they fill out an online form or perform complex transactions on the website. Explore a deployment scenario where Amazon Connect, integrated with Salesforce Service Cloud, powers the voice interactions while eGain’s Cobrowse console allows agents to offer cobrowsing capabilities to agents. Get details about the functionality provided by this integrated solution and the deployment steps for setting it up.

Due to the legacy nature and and high maintenance cost of its legacy AS400 application running in an on-premises data center, a large global oil and gas company decided to move to the cloud as part of its application modernization to reduce cost and improve productivity. Learn how DXC Technology can help migrate workloads to AWS in large-scale environments and bridge the gap in migrating applications across traditional, private cloud, and AWS environments.

Monitoring containerized applications can be challenging due to the isolated environment that containers provide. A comprehensive monitoring strategy is essential, including how to choose tools to collect and analyze resource usage, network traffic, and application logs. Learn how eCloudvalley leverages AWS Distro for OpenTelemetry to help customers centralize their monitoring in Amazon CloudWatch for their Amazon EKS environment.

Being able to support varying tenant configurations is a common requirement for SaaS providers. Learn how LaunchDarkly creates varied tenant experiences with entitlement flags and how to model entitlements as feature flags, targeted to tiers to give tenants access to specific features. We’ll also dive into ways you can use the LaunchDarkly feature for flagging deployments/releases, doing progressive rollouts, or running experimentation—all important release practices for SaaS providers.

Sisense Fusion Embed and Amazon Redshift Serverless provide customers with an integrated and seamless AI-powered data analytics experiences combined with predictive intelligence, natural language querying, and more. Together, these solutions enable data-driven decisions and deliver business insights at the point of decision making. Explore the benefits and synergy of these two powerful data solutions and how they can help organizations turn data into actionable insights.

Precisely’s geo addressing solution is coupled with data enrichment to enable organizations to accelerate the use of address data and quickly associate rich, relevant contextual information to power faster and more confident decision-making. The Precisely Geo Addressing SDK allows organizations to develop and deploy geocoding desktop, mobile, or web applications capable of delivering location information for over 250 countries and territories.

Organizations running Oracle Database on vSphere environments are looking for migration paths for the database and the best path for them. In this post, explore database migration paths to AWS from on-premises vSphere environments and the benefit of integrating VMware Cloud on AWS with AWS Cloud Databases. We’ll also discuss how each migration path helps customers streamline operations, reduce costs, and improve overall business agility.

Kubernetes provides several autoscaling features that enable organizations to dynamically adjust their application resources in response to varying demands, but optimizing Kubernetes costs can be challenging. Learn how optimization tools like Karpenter and StormForge Optimize Live help organizations automate resource allocation, optimize performance, and reduce costs, thus making the process of cost optimization more accessible and efficient for anyone.

Gremlin is an AWS Partner that gives users a solution for safely and securely improving the reliability of their technology stack. Teams can use Gremlin to find hidden reliability risks, standardize reliability testing and measurement, and simulate real-world outages with an ever-growing library of tests. Learn how to test and measure the reliability of AWS systems using Gremlin Reliability Management and Amazon CloudWatch.

Many public health agencies and laboratories still fax their test results and frequently change the format of those documents. Quantiphi’s Jim Keller speaks with AWS about the benefits of QDox, an intelligent document processing solution that leverages AI to recognize the document type, extract information, and deliver the output in the desired format. Quantiphi is an AWS Premier Tier Services Partner that’s a category-defining analytics, machine learning, and cloud modernization company.