Category: Messaging

AI Teammates are agentic AI on Amazon Bedrock, and few engineering organizations run them in production at the scale that monday.com does. Nine in ten Builders use AI coding tools every month, up from roughly half a year ago. Per-engineer PR throughput is up by more than half. Every figure in this post comes from monday’s own internal production data. In this post, we share the architecture behind those numbers, the retrofits that made it work in a decade-old code base, and the confidence-scored merge play closing the gap to full autonomy.

Implementing a data and model monitoring solution is necessary to maintain prediction accuracy and help achieve the best outcome for your machine learning use case. This post shows how you can use open source Evidently together with Amazon SageMaker AI to generate monitoring reports, organize and compare the results in MLflow, scale through pipelines, and trigger drift notifications.

In this post, we show you how to build an automated claims processing pipeline using two key Amazon Bedrock capabilities: Amazon Bedrock Data Automation for intelligent document extraction from healthcare claim forms, and Amazon Bedrock AgentCore for hosting an AI agent that validates and transforms the extracted data into FHIR (Fast Healthcare Interoperable Resources) resources in AWS HealthLake. You will learn how to combine these services to create an end-to-end workflow that reduces manual processing while maintaining accuracy through automated validation checks.

In this post, we show you how Verizon Connect built and scaled an agentic AI solution to transform overwhelming fleet data into clear, actionable insights for 100,000 users daily. We walk you through the architectural decisions, implementation challenges, and measurable results that can guide your own data-to-insights transformation.

In this post, we walk through how Guidesly built Jack AI on AWS using AWS Lambda, AWS Step Functions, Amazon Simple Storage Service (Amazon S3), Amazon Relational Database Service (Amazon RDS), Amazon SageMaker AI, and Amazon Bedrock to ingest trip media, enrich it with context, apply computer vision and generative AI, and publish marketing-ready content across multiple channels—securely, reliably, and at scale.

In this post, we show you how to build a similar system for your organization. You will learn the architecture decisions, implementation details, and deployment process that can help you automate your own compliance workflows.

In this post, we demonstrate how to build a Slack integration using AWS Cloud Development Kit (AWS CDK). You will learn how to deploy the infrastructure with three specialized AWS Lambda functions, configure event subscriptions properly to handle Slack’s security requirements, and implement conversation management patterns that work for many agent use cases.

In this post, we illustrate how Clarus Care, a healthcare contact center solutions provider, worked with the AWS Generative AI Innovation Center (GenAIIC) team to develop a generative AI-powered contact center prototype. This solution enables conversational interaction and multi-intent resolution through an automated voicebot and chat interface. It also incorporates a scalable service model to support growth, human transfer capabilities–when requested or for urgent cases–and an analytics pipeline for performance insights.

In this post, we will walk through the performance constraints and design choices by OARC and REMAP teams at UCLA, including how AWS serverless infrastructure, AWS Managed Services, and generative AI services supported the rapid design and deployment of our solution. We will also describe our use of Amazon SageMaker AI and how it can be used reliably in immersive live experiences.

In this post, we share how Snoonu, a leading ecommerce platform in the Middle East, transformed their product discovery experience using AI-powered personalization. In this post, we share how Snoonu, a leading ecommerce platform in the Middle East, transformed their product discovery experience using AI-powered personalization.