Artificial Intelligence and Machine Learning
Category: Messaging
Integrate Amazon Bedrock Agents with Slack
In this post, we present a solution to incorporate Amazon Bedrock Agents in your Slack workspace. We guide you through configuring a Slack workspace, deploying integration components in Amazon Web Services, and using this solution.
Elevate business productivity with Amazon Q and Amazon Connect
In this post, we demonstrate how to elevate business productivity by leveraging Amazon Q to provide insights that enable research, data analysis, and report potential fraud cases within Amazon Connect.
AWS and DXC collaborate to deliver customizable, near real-time voice-to-voice translation capabilities for Amazon Connect
In this post, we discuss how AWS and DXC used Amazon Connect and other AWS AI services to deliver near real-time V2V translation capabilities.
Email your conversations from Amazon Q
As organizations navigate the complexities of the digital realm, generative AI has emerged as a transformative force, empowering enterprises to enhance productivity, streamline workflows, and drive innovation. To maximize the value of insights generated by generative AI, it is crucial to provide simple ways for users to preserve and share these insights using commonly used tools such as email. This post explores how you can integrate Amazon Q Business with Amazon SES to email conversations to specified email addresses.
How Crexi achieved ML models deployment on AWS at scale and boosted efficiency
Commercial Real Estate Exchange, Inc. (Crexi), is a digital marketplace and platform designed to streamline commercial real estate transactions. In this post, we will review how Crexi achieved its business needs and developed a versatile and powerful framework for AI/ML pipeline creation and deployment. This customizable and scalable solution allows its ML models to be efficiently deployed and managed to meet diverse project requirements.
Achieve multi-Region resiliency for your conversational AI chatbots with Amazon Lex
Global Resiliency is a new Amazon Lex capability that enables near real-time replication of your Amazon Lex V2 bots in a second AWS Region. When you activate this feature, all resources, versions, and aliases associated after activation will be synchronized across the chosen Regions. With Global Resiliency, the replicated bot resources and aliases in the […]
Create a next generation chat assistant with Amazon Bedrock, Amazon Connect, Amazon Lex, LangChain, and WhatsApp
In this post, we demonstrate how to deploy a contextual AI assistant. We build a solution which provides users with a familiar and convenient interface using Amazon Bedrock Knowledge Bases, Amazon Lex, and Amazon Connect, with WhatsApp as the channel.
Elevate customer experience through an intelligent email automation solution using Amazon Bedrock
In this post, we show you how to use Amazon Bedrock to automate email responses to customer queries. With our solution, you can identify the intent of customer emails and send an automated response if the intent matches your existing knowledge base or data sources. If the intent doesn’t have a match, the email goes to the support team for a manual response.
Build your multilingual personal calendar assistant with Amazon Bedrock and AWS Step Functions
This post shows you how to apply AWS services such as Amazon Bedrock, AWS Step Functions, and Amazon Simple Email Service (Amazon SES) to build a fully-automated multilingual calendar artificial intelligence (AI) assistant. It understands the incoming messages, translates them to the preferred language, and automatically sets up calendar reminders.
Enhance code review and approval efficiency with generative AI using Amazon Bedrock
In the world of software development, code review and approval are important processes for ensuring the quality, security, and functionality of the software being developed. However, managers tasked with overseeing these critical processes often face numerous challenges, such as the following: Lack of technical expertise – Managers may not have an in-depth technical understanding of […]