AWS Machine Learning Blog

Category: Messaging

Building a scalable outbound call engine using Amazon Connect and Amazon Lex

­ This is a guest post by AWS Machine Learning Hero Cyrus Wong. Staying connected with family, friends, and colleagues is easy for most people who live with or close to others. For educators who need to communicate lessons and schedules with their students, or businesses who communicate with new and existing customers, staying connected […]

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Amazon Pinpoint campaigns driven by machine learning on Amazon SageMaker

In this blog post, I want to continue the theme of demonstrating agility, cost efficiency, and how AWS can help you innovate through your customer analytics practice. Many of you are exploring how AI can enhance their customer 360o initiatives. I’ll demonstrate how targeted campaigns can be driven by machine learning (ML) through solutions that leverage Amazon SageMaker and Amazon Pinpoint.

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