AWS Public Sector Blog

Category: Generative AI

AWS branded background design with text overlay that says "Improving constituent experience using AWS-powered generative AI chatbots"

Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Host Sarah Storelli is seated to the left of Olivia Peterson during the recording of their Behind the Cloud vodcast episode.

Reimagining the US federal financial space with generative AI: Insights from AWS executive Olivia Peterson

Olivia Peterson, director of federal financial sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is a kind and thoughtful trailblazer who has built a career embedded in customer obsession, while creating safe spaces for her team to thrive. She is the latest guest on the AWS Behind the Cloud vodcast, where she talked about the opportunities technology provides for federal financial agencies to fulfill their missions – from fighting financial crime to increasing internal efficiencies. Read this post to learn more.

AWS branded background design with text overlay that says "AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center"

AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center

Amazon Web Services (AWS) is proud to be a healthcare and technology partner for the Cancer AI Alliance (CAIA), a new initiative announced today. The CAIA is a consortium of four National Cancer Institute (NCI)-designated cancer centers, led by the Fred Hutch Cancer Center, and leading technology and service companies. AWS is contributing a total of $10 million towards the more than $40 million in funding that helps establish the CAIA.

AWS branded background design with text overlay that says "Demystifying AI: How RAG boosts efficiency in state and local government departments"

Demystifying AI: How RAG boosts efficiency in state and local government departments

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

AWS branded background design with text overlay that says "AWS joins global leaders in New York during United Nations General Assembly"

AWS joins global leaders in New York during United Nations General Assembly

While global leaders convened for the 79th session of the United Nations General Assembly (UNGA) in New York, Dave Levy, Amazon Web Services (AWS) Vice President of Worldwide Public Sector, met with business leaders, diplomats, and civic organizations to discuss AWS’s innovative approach to tackling global challenges. He delivered a fireside chat at the Concordia Annual Summit, and joined the Atlantic Council for two panels, where he shared AWS’s generative artificial intelligence (AI) and cloud services as key examples of how the company harnesses technological advancement to drive global impact. Read this post to learn more.

Christian Hoff sits across from host Sarah Storelli during the latest episode of the Behind the Cloud vodcast

Impacting every citizen and utilizing generative AI to enhance US federal civilian agencies: Insights from AWS executive Christian Hoff

Christian Hoff, director of federal civilian sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is an inspirational and humble trailblazer who has built a lifelong career of serving others and improving lives. He’s thrived through a multifaceted lens as a Lieutenant Colonel (Retired), mentor and mentee alike, and father. Read this post and listen to the latest episode of the AWS Behind the Cloud vodcast for Hoff’s professional and personal insights.

AWS branded background design with text overlay that says "NSW Department of Education works with AWS to transform tech skills and the digital jobs landscape"

NSW Department of Education works with AWS to transform tech skills and the digital jobs landscape

The rise of artificial intelligence (AI) and digital technologies is changing how we work and what skills workers need to be able to thrive. To help meet this challenge in Australia, Amazon Web Services (AWS) has deepened its strategic collaboration with the New South Wales (NSW) Department of Education (DoE), which prioritises both educator and student upskilling. Read this post to learn more.

AWS branded background design with text overlay that says "Happy Sad app leverages AWS generative AI to improve student well-being"

Happy Sad app leverages AWS generative AI to improve student well-being

The COVID-19 pandemic took a heavy toll on students’ mental health and well-being. In fact, a staggering 87 percent of public schools reported that the pandemic had negatively impacted their students’ social-emotional development during the 2021–2022 school year. These effects have lingered long past the pandemic, and students’ social-emotional well-being remains a primary concern of administrators, teachers, and parents. To address this ongoing crisis, The Happy Sad Company was founded. Collaborating with Amazon Web Services (AWS), they strategically planned, scaled, and launched an app to help teachers, parents, and students gain a better understanding of how things are going.

AWS branded background design with text overlay that says "Anduril unleashes the power of RAG with enterprise search chatbot Alfred on AWS"

Anduril unleashes the power of RAG with enterprise search chatbot Alfred on AWS

Anduril Industries, a defense technology company, has launched Alfred, an internal enterprise search chatbot powered by cutting-edge Retrieval-Augmented Generation (RAG) architecture. By using Amazon Web Services (AWS) services, such as Amazon SageMaker, Amazon Kendra, and Amazon DynamoDB, on the secure AWS GovCloud (US) Regions, Anduril has built a robust and scalable data infrastructure that can support Alfred’s growing knowledge needs.

AWS branded background design with text overlay that says "Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations"

Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations

The­ Digital Transformation Hub (DxHub) at California Polytechnic State University (Cal Poly) in San Luis Obispo – powered by Amazon Web Services (AWS) and part of the AWS Cloud Innovation Centers (CIC) program – collaborated with the City of San Diego and the San Diego Cyber Center of Excellence (CCOE) to create ‘My eCISO,’ a generative artificial intelligence (AI)-based application that propels public and private organizations on a path to cyber resiliency. This post explores the technology behind My eCISO and its implications for organizations looking to protect against attacks.