Category: Government

At AWS, our customers and partners serving government, nonprofit, healthcare, and education are focusing on advancing the way they deliver critical services, improve the customer experience, build resilience into how they operate, and respond to disruptive events. With much progress made to date and with customers expecting the same digital experience and service as in other industries, expectations are only getting higher. So how can public sector organizations approach this new dynamic, and how can AWS support their missions?

Today, the winners of the first Future of Government Awards were announced. The Future of Government Awards is a program recognizing the people and projects leading public sector digital transformation around the world. We received more than 150 nominations from 52 countries across three categories for this year’s awards. In this blog post, meet the winners and learn their stories.

An Aadhaar number is a 12-digit unique identification number issued by the Unique Identification Authority of India (UIDAI) to every individual in India. Considering the sensitivity of the Aadhaar number and the potential implication of having one’s Aadhaar number compromised, UIDAI mandated the need for all Aadhaar and Aadhaar-related data to be encrypted and stored separately in a secure, access-controlled data repository known as an Aadhaar Data Vault. This blog post explains how government and private entities that collect, process, and store Aadhaar data for various use cases can use AWS CloudHSM from AWS to create an Aadhaar data storage solution that can meet guidelines provided by UIDAI.

Cloud technology is transforming the way organizations use data to make decisions, provide services to communities, and collaborate across departments and business processes. However, some public sector organizations are challenged by procurement. To help demystify the cloud procurement process, here are answers to three questions public sector procurement officials frequently ask about buying cloud.

The Poudre River Library District is a public library system in Larimer County, Colorado that serves approximately 177,000 patrons. When their integrated library system (ILS) vendor notified the Library District that the system could no longer run on their aging on-premises hardware, they were at a crossroads. After pricing out multiple options, the Library District opted to manage their own ILS migration to AWS. With an IT staff of four, the Library District completed a successful migration in six months with help from their AWS account team.

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on AWS. RPA is a software tool that integrates with almost any system or application and performs manual, repetitive, time-consuming tasks. Tax agencies can use AI and ML to support the sheer size and scale of data they manage and to access and analyze all types of data with ease, including voice, video, and streaming data. Find out three ways AI and ML are creating measurable outcomes for tax agencies.

Natural disasters are devastating, often resulting in loss of life, massive property damage, and damage to the critical infrastructure that powers emergency services. This can prompt public sector organizations to consider building more resilient infrastructure. Such was the case for the 911 system in Livingston Parish, Louisiana, an agency that dispatches for 21 public safety agencies including law enforcement, fire, and emergency medical services, and averages over 325 calls for service per day. After a major flood in 2016 knocked out their 911 system, they worked with AWS Partner TailorBuilt Solutions, LLC. to use AWS to become resilient against disaster, reducing service interruptions and improving response times.

The recent Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy update contains important cloud computing language that aligns with the AWS approach to building CJIS compliant solutions. Learn more about the CJIS Security Policy changes and how AWS supports these new policies.

In September 2022, the State of Arizona Department of Homeland Security (AZDOHS) launched a new program to bolster the cybersecurity of Arizona’s most vulnerable cities, counties, and K12 school districts. The Arizona Statewide Cyber Readiness Grant Program enables local entities to reduce their cyberattack surface by accessing technical assistance and software licenses across five functional areas. The Cyber Grant Task Force selected two software providers from the AWS Marketplace hosted on Amazon Web Services (AWS), Tanium and CrowdStrike to assist cities, counties, and schools with improving their cybersecurity posture.

Friday, November 11 is Veterans Day in the United States. AWS thanks and honors active duty military and veterans today, and works to show our appreciation and commitment to the military community, veterans, and their spouses through our work year-round. From supporting veteran service organizations and nonprofits to providing training to active-duty and reservist service members, government civilians, transitioning veterans, and military spouses, AWS is dedicated to serving the military and veteran community. Learn more about the progress we’ve made on our ongoing efforts to support the military community throughout the year.