AWS Partner Network (APN) Blog

Conversational-AI-AWS-Survey-thumbnail

What Do Consumers Really Think of Automated Customer Service?

Conversational AI solutions, like chatbots and interactive voice response systems (IVR), are a key component of enterprises’ customer service strategy. AWS recently ran a survey, through ESG, on consumers’ opinions of automated customer service solutions like chatbots and IVRs. Conversational AI solutions have come a long way from basic FAQ experiences, and while we see strong positive signals of consumer interest in automated solutions, there are still areas for improvement.

Amazon-FinSpace-Partners-thumbnail

Simplify and Supercharge Your Data and Analytics with Amazon FinSpace and AWS Partners

Learn how Amazon FinSpace, a data management and analytics service purpose-built to help solve these challenges for the financial services industry, and our AWS Partners have developed business-ready platforms that map to the needs of industry analysts, data scientists, quants, and asset managers. These validated AWS Partners accelerate deployment with ready-made frameworks for specific sub-sectoral business cases using Amazon FinSpace.

VMware-Cloud-on-AWS-Infographic-thumbnail

Infographic: Demystifying Cloud Migration Myths with VMware Cloud on AWS

VMware Cloud on AWS accelerates digital transformation and leverages the investments that businesses have already made, helping customers around the world migrate and modernize their VMware workloads. Check out the infographic for a true picture of the path to the cloud and start taking advantage of improved infrastructure, scalability, and agility today. For a seamless and integrated hybrid cloud solution—one that’s fast, safe, easy, and cost-effective—learn more about VMware Cloud on AWS.

VMware-Cloud-AWS-vRealize-thumbnail

Provisioning and Managing VMware Cloud on AWS Using vRealize Orchestrator

VMware vRealize Orchestrator is a part of VMware’s vRealize Suite and tied in closely with VMware vRealize Automation. This post highlights how you can use vRealize Orchestrator to deploy and manage VMware Cloud on AWS environments. It shows a method of automating VMware Cloud on AWS and helps admins get started using vRO to manage VMware Cloud on AWS environments. The sample code can be found in this GitHub page and follows the VMware Cloud on AWS API guide from VMware.

AMD-Fourth-Gen-Launch-1

AWS to Offer Fourth-Generation AMD EPYC Processor-Based Amazon EC2 Instances

As customers look to innovate with the cloud, AWS is focused on helping organizations grow by enabling them to securely run a wide range of applications with price performance benefits. AMD-powered instances are integral to these offerings, and with AMD’s announcement of fourth-generation AMD EPYC processors AWS plans to offer Amazon EC2 instances powered by the newly-introduced processors. These instances will expand customer choice of compute options available on EC2.

NVIDIA-APN-Blog-110822

Privacy-Preserving Federated Learning on AWS with NVIDIA FLARE

Federated learning (FL) addresses the need of preserving privacy while having access to large datasets for machine learning model training. The NVIDIA FLARE (which stands for Federated Learning Application Runtime Environment) platform provides an open-source Python SDK for collaborative computation and offers privacy-preserving FL workflows at scale. NVIDIA is an AWS Competency Partner that has pioneered accelerated computing to tackle challenges in AI and computer graphics.

Automatically Detect and Protect Sensitive Data in Amazon S3 Using PK Protect Data Store Manager

PKWARE has been working on finding and protecting sensitive data in a range of data stores over the last 10 years. PK Protect Data Store Manager (DSM) on AWS is PKWARE’s flagship product that can scan for sensitive elements in structured and unstructured data, and optionally mask or encrypt the data. Organizations can also monitor access to the sensitive data using PK Protect DSM. In this post, we describe the steps to scan objects in Amazon S3 buckets and protect them with masking or encryption.

Flipboard Teams with Mactores to Modernize a High Volume HBase Data Platform to Fully-Managed Amazon EMR

Take an in-depth view of the cloud migration and data platform modernization process for Flipboard, which engaged Mactores Cognition for a thorough assessment of the self-managed platform and help migrating existing data workloads to a fully managed Amazon EMR serverless big data platform. The process streamlined Flipboard’s distributed database capabilities, allowing the social media platform to support user spikes at scale, maximize throughput performance, and prepare to expand the user base exponentially.

Heimdall Data-APN-Blog-110722

Multi-Tenant Customer Routing for Amazon RDS and Amazon Redshift with Heimdall Data

Learn how the Heimdall Database Proxy can be configured to provide customer query routing for Amazon RDS for Postgres, although any SQL database type including Amazon Redshift can be supported. This provides a single Heimdall Proxy endpoint to access data for multiple customers from multiple databases, transparently. Heimdall Data provides functionality needed to support many complex database environments, and solves many of the challenges in scaling database access.

Accelerate the Launch of New Digital Banking Propositions with Platea from NTT DATA

Platea Banking is a digital banking solution developed by NTT DATA to be used by clients as an accelerator in their modernization journeys, especially when creating a new banking platform. It’s positioned as a modernization vehicle that provides a ready-to-go digital infrastructure and architecture over both internal and external components as core. Platea includes pre-built functional modules and integrations with a third-party ecosystem, with Mambu at its heart as a core engine.