Category: Artificial Intelligence

This post was co-authored with Mark Lott, Distinguished Technical Architect, Salesforce, Inc. Enterprises that operate globally are experiencing challenges sourcing customer support professionals with multi-lingual experience. This process can be cost-prohibitive and difficult to scale, leading many enterprises to only support English for chats. Using human interpreters for translation support is expensive, and infeasible since […]

This is guest post by Andy Whittle, Principal Platform Engineer – Application & Reliability Frameworks at The Very Group. At The Very Group, which operates digital retailer Very, security is a top priority in handling data for millions of customers. Part of how The Very Group secures and tracks business operations is through activity logging […]

This post is co-authored by Marios Skevofylakas, Jason Ramchandani and Haykaz Aramyan from Refinitiv, An LSEG Business. Financial service providers often need to identify relevant news, analyze it, extract insights, and take actions in real time, like trading specific instruments (such as commodities, shares, funds) based on additional information or context of the news item. […]

Amazon SageMaker is a fully managed machine learning (ML) service. With SageMaker, data scientists and developers can quickly and easily build and train ML models, and then directly deploy them into a production-ready hosted environment. It provides an integrated Jupyter authoring notebook instance for easy access to your data sources for exploration and analysis, so […]

If you’ve had the opportunity to build a search application for unstructured data (i.e., wiki, informational web sites, self-service help pages, internal documentation, etc.) using open source or commercial-off-the-shelf search engines, then you’re probably familiar with the inherent accuracy challenges involved in getting relevant search results. The intended meaning of both query and document can […]

Machine learning (ML) applications are complex to deploy and often require the ability to hyper-scale, and have ultra-low latency requirements and stringent cost budgets. Use cases such as fraud detection, product recommendations, and traffic prediction are examples where milliseconds matter and are critical for business success. Strict service level agreements (SLAs) need to be met, […]

Designing and building an intelligent conversational interface is very different than building a traditional application or website. These best practices for Amazon Lex interaction models will help you develop those new skills as you design and optimize your next bot.

This three-part series demonstrates how to use graph neural networks (GNNs) and Amazon Neptune to generate movie recommendations using the IMDb and Box Office Mojo Movies/TV/OTT licensable data package, which provides a wide range of entertainment metadata, including over 1 billion user ratings; credits for more than 11 million cast and crew members; 9 million […]

The recently published IDC MarketScape: Asia/Pacific (Excluding Japan) AI Life-Cycle Software Tools and Platforms 2022 Vendor Assessment positions AWS in the Leaders category. This was the first and only APEJ-specific analyst evaluation focused on AI life-cycle software from IDC. The vendors evaluated for this MarketScape offer various software tools needed to support end-to-end machine learning […]

This post is co-written by Hesham Fahim from Thomson Reuters. Thomson Reuters (TR) is one of the world’s most trusted information organizations for businesses and professionals. It provides companies with the intelligence, technology, and human expertise they need to find trusted answers, enabling them to make better decisions more quickly. TR’s customers span across the […]