Category: Technical How-to

Recent advances in artificial intelligence have led to the emergence of generative AI that can produce human-like novel content such as images, text, and audio. These models are pre-trained on massive datasets and, to sometimes fine-tuned with smaller sets of more task specific data. An important aspect of developing effective generative AI application is Reinforcement […]

In this post, we provide a comparison of results obtained by two such techniques: zero-shot and few-shot prompting. We also explore the utility of the RAG prompt engineering technique as it applies to the task of summarization.
Evaluating LLMs is an undervalued part of the machine learning (ML) pipeline.

This post is co-written with HyeKyung Yang, Jieun Lim, and SeungBum Shim from LotteON. LotteON is transforming itself into an online shopping platform that provides customers with an unprecedented shopping experience based on its in-store and online shopping expertise. Rather than simply selling the product, they create and let customers experience the product through their […]

This post presents a solution to automatically generate a meeting summary from a recorded virtual meeting (for example, using Amazon Chime) with several participants. The recording is transcribed to text using Amazon Transcribe and then processed using Amazon SageMaker Hugging Face containers to generate the meeting summary. The Hugging Face containers host a large language model (LLM) from the Hugging Face Hub.

This post is co-written with Tim Camara, Senior Product Manager at Veritone. Veritone is an artificial intelligence (AI) company based in Irvine, California. Founded in 2014, Veritone empowers people with AI-powered software and solutions for various applications, including media processing, analytics, advertising, and more. It offers solutions for media transcription, facial recognition, content summarization, object […]

Large language models (LLMs) have unlocked new possibilities for extracting information from unstructured text data. Although much of the current excitement is around LLMs for generative AI tasks, many of the key use cases that you might want to solve have not fundamentally changed. Tasks such as routing support tickets, recognizing customers intents from a […]

Large language models (LLMs) are making a significant impact in the realm of artificial intelligence (AI). Their impressive generative abilities have led to widespread adoption across various sectors and use cases, including content generation, sentiment analysis, chatbot development, and virtual assistant technology. Llama2 by Meta is an example of an LLM offered by AWS. Llama […]

Imagine harnessing the power of advanced language models to understand and respond to your customers’ inquiries. Amazon Bedrock, a fully managed service providing access to such models, makes this possible. Fine-tuning large language models (LLMs) on domain-specific data supercharges tasks like answering product questions or generating relevant content. In this post, we show how Amazon […]

Numerous customers face challenges in managing diverse data sources and seek a chatbot solution capable of orchestrating these sources to offer comprehensive answers. This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. Amazon Bedrock is a fully managed service that offers a choice […]

This is a guest post co-authored with Ville Tuulos (Co-founder and CEO) and Eddie Mattia (Data Scientist) of Outerbounds. To build a production-grade AI system today (for example, to do multilingual sentiment analysis of customer support conversations), what are the primary technical challenges? Historically, natural language processing (NLP) would be a primary research and development […]