AWS Public Sector Blog
Category: Artificial Intelligence
Manchester Airports Group looks to AWS to transform the passenger experience
From check-in through departure to the airfield and then back through the baggage halls, technology can transform the experience of airport passengers, partners, and staff. The UK’s Manchester Airports Group (MAG), which runs Manchester, London Stansted, and East Midlands airports, invests in this transformation. Read this post to learn how MAG has created a technology and data strategy in collaboration with Amazon Web Services (AWS) to integrate the elements of its complex ecosystems and deliver efficiencies.
Improving government contact center agent experience with Amazon Connect
Peraton, an Amazon Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This post explores how Amazon Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.
Germany’s International University of Applied Sciences automates creation of educational videos using generative AI, serverless on AWS
The International University of Applied Sciences (IU) maintains 90 percent of its course content online. Through its online programs, IU aims to give people worldwide access to highly individualized education, enabling them to further enrich their lives. The large majority of IU’s infrastructure runs on Amazon Web Services (AWS). Read this post to learn why IU worked directly with AWS experts through the Experience-Based Acceleration (EBA) program to expand their automated video generation pipelines to be more scalable, modular, and robust.
Health Electrification and Telecommunications Alliance works with AWS to electrify health facilities in sub-Saharan Africa
The Health Electrification and Telecommunications Alliance (HETA) is Power Africa’s initiative for health facility electrification and digital connectivity in sub-Saharan Africa. Power Africa is part of the United States Agency for International Development (USAID) and harnesses the collective resources of public and private sectors to expand electricity in sub-Saharan Africa. This post describes how AWS and HETA bring together governments, donors, technology providers, and health organizations to develop sustainable business models that can electrify and digitally connect healthcare infrastructure.
City Colleges of Chicago drives tech program innovation with AWS Machine Learning University and Tech Alliance
City Colleges of Chicago (CCC)—the largest community college system in Illinois and one of the largest in the nation—participates in two no-cost Amazon Web Services (AWS) initiatives to advance and develop undergraduate technical programs. The AWS Machine Learning University Educator Enablement Program (MLU EEP) and the Skills to Jobs Tech Alliance connect early career talent to in-demand technical jobs globally, including in Illinois. Read this post to learn more.
Deploy LLMs in AWS GovCloud (US) Regions using Hugging Face Inference Containers
Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of hosting LLMs on Amazon Elastic Compute Cloud (Amazon EC2) instances, using the Hugging Face Text Generation Inference (TGI) Container (TGI) for serving custom LLMs.
How healthcare organizations use generative AI on AWS to turn data into better patient outcomes
Healthcare organizations invest heavily in technology and data. Generative artificial intelligence (AI) empowers healthcare organizations to leverage their investments in robust data foundations, improve patient experience through innovative interactive technologies, boost productivity to help address workforce challenges, and drive new insights to accelerate research. This post highlights three examples of how generative AI on Amazon Web Services (AWS) is being used in healthcare and discusses ways to leverage this technology in a responsible, safe way.
ASTERRA helps build a more sustainable Earth by identifying and mitigating ‘lost water’ using AWS
ASTERRA, an Israel-based geospatial and Earth observation company, uses Amazon Web Services (AWS) to help water utilities and a number of industries identify and mitigate pipeline leaks. ASTERRA uses AWS to derive intelligence and insights from beneath the surface of their largest installations and to bypass the need to break ground and dig for leaks. Read this post to learn how AWS has helped ASTERRA overcome traditional on-premises infrastructure limitations and to accelerate the development of solutions for anticipating and mitigating failures, saving water, energy, and avoiding carbon dioxide (CO2) emissions as a result.
Emory University supports AI.Humanity initiative with high-performance computing on AWS
In 2022, Emory launched the AI.Humanity initiative to explore the societal impacts of artificial intelligence (AI) and influence its future development to serve humanity. Emory aims to be a leading advocate for ethical use of AI and a top destination for students and faculty seeking to understand and apply its transformative technologies. Read this blog post to learn how Emory uses Amazon Web Services (AWS) to support the computing needs of AI.Humanity.
The transformative power of generative artificial intelligence for the public sector
Applications and user experiences are poised to be reinvented with generative artificial intelligence (AI), and the public sector is no exception. Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients. If used responsibly, this powerful technology can open doors to endless possibilities to increase creativity, productivity, and progress.