Tag: digital government

In 2020, the City of Fort St. John in British Columbia began searching for innovative solutions to make life more simple for its young population. City staff wanted to better serve residents in ways that would suit their busy, digitally connected lifestyles. So the city worked with Cocoflo, a smart cities technology company, to implement a digital solution that could make municipal information and services more accessible through their SmartLiving portal—powered by AWS.

When I worked in the UK government, I led the Government Digital Transformation Service (GDS) Transformation Program, where we used an Agile approach to modernize a range of services, from social care benefits to prison visit booking. Now, I work with the AWS Institute executive education program to teach public sector leaders how to accelerate and expand their impact for citizens with digital transformation. In this blog post, I share my experience using the Agile approach to transform government services, and offer some best practices for organizations who want to adopt a bias for Agile action to deliver successful modernization faster and at scale.

The AWS Startup Ramp is a program for early-stage startups building solutions in health, digital government, smart cities, agriculture, and space technology, and is dedicated to supporting entrepreneurs as they build, launch, and grow. AWS Startup Ramp works to remove barriers for entrepreneurs who want to make an impact in the public sector by providing technical design and architecture reviews, mentorship, credits, and support with go-to-market plans to help navigate the complex regulatory and security requirements in the public sector.

Information technology and cloud services can be enablers for modernization of these business processes and tax systems, and improved constituent experience. For public administrators, these tools can also shorten the window between the enactment of a new law and its timely and successful implementation. Here’s how governments are addressing some major challenges using the AWS Cloud.

The Center for Digital Government surveyed more than 170 state and local government technology professionals to gauge their cloud ambitions and identify sticking points. Based on survey data, government IT leaders perceive four key stumbling blocks around their cloud-adoption efforts.