Category: Customer Solutions

In this post, we walk through how to streamline your RAG development lifecycle from experimentation to automation, helping you operationalize your RAG solution for production deployments with Amazon SageMaker AI, helping your team experiment efficiently, collaborate effectively, and drive continuous improvement.

Skello is a leading human resources (HR) software as a service (SaaS) solution focusing on employee scheduling and workforce management. Catering to diverse sectors such as hospitality, retail, healthcare, construction, and industry, Skello offers features including schedule creation, time tracking, and payroll preparation. We dive deep into the challenges of implementing large language models (LLMs) for data querying, particularly in the context of a French company operating under the General Data Protection Regulation (GDPR).

This post explores how Oldcastle partnered with AWS to transform their document processing workflow using Amazon Bedrock with Amazon Textract. We discuss how Oldcastle overcame the limitations of their previous OCR solution to automate the processing of hundreds of thousands of POD documents each month, dramatically improving accuracy while reducing manual effort.

In this post, we explore how London Stock Exchange Group (LSEG) used Amazon Bedrock and Anthropic’s Claude foundation models to build an automated system that significantly improves the efficiency and accuracy of market surveillance operations.

Skai (formerly Kenshoo) is an AI-driven omnichannel advertising and analytics platform designed for brands and agencies to plan, launch, optimize, and measure paid media across search, social, retail media marketplaces and other “walled-garden” channels from a single interface. In this post, we share how Skai used Amazon Bedrock Agents to improve data access and analysis and improve customer insights.

In this post, we share how Snoonu, a leading ecommerce platform in the Middle East, transformed their product discovery experience using AI-powered personalization. In this post, we share how Snoonu, a leading ecommerce platform in the Middle East, transformed their product discovery experience using AI-powered personalization.

Proofpoint has redefined its professional services by integrating Amazon Q Business, a fully managed, generative AI powered assistant that you can configure to answer questions, provide summaries, generate content, and complete tasks based on your enterprise data. In this post, we explore how Amazon Q Business transformed Proofpoint’s professional services, detailing its deployment, functionality, and future roadmap.

This post describes the agentic AI assistant built by the Government of the City of Buenos Aires and the GenAIIC to respond to citizens’ questions about government procedures. The solution consists of two primary components: an input guardrail system that helps prevent the system from responding to harmful user queries and a government procedures agent that retrieves relevant information and generates responses.

The Amazon Finance technical team develops and manages comprehensive technology solutions that power financial decision-making and operational efficiency while standardizing across Amazon’s global operations. In this post, we explain how the team conceptualized and implemented a solution to these business challenges by harnessing the power of generative AI using Amazon Bedrock and intelligent search with Amazon Kendra.

In this post, we show you how Amazon Health Services (AHS) solved discoverability challenges on Amazon.com search using AWS services such as Amazon SageMaker, Amazon Bedrock, and Amazon EMR. By combining machine learning (ML), natural language processing, and vector search capabilities, we improved our ability to connect customers with relevant healthcare offerings.