AWS Public Sector Blog

Category: Government

AWS branded background design with text overlay that says "Unlocking data governance for multiple accounts with Amazon DataZone"

Unlocking data governance for multiple accounts with Amazon DataZone

This post discusses how Amazon Web Services (AWS) can help you successfully set up an Amazon DataZone domain, aggregate data from multiple sources into a single centralized environment, and perform analytics on that data. Additionally, this post provides a sample architecture as well as a walkthrough on how to set up that architecture. Ultimately, this post serves as a valuable resource if you’re seeking to optimize your data management processes and derive actionable insights to drive business growth.

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Deploy LLMs in AWS GovCloud (US) Regions using Hugging Face Inference Containers

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of hosting LLMs on Amazon Elastic Compute Cloud (Amazon EC2) instances, using the Hugging Face Text Generation Inference (TGI) Container (TGI) for serving custom LLMs.

AWS branded background design with text overlay that says "The transformative power of generative artificial intelligence for the public sector"

The transformative power of generative artificial intelligence for the public sector

Applications and user experiences are poised to be reinvented with generative artificial intelligence (AI), and the public sector is no exception. Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients. If used responsibly, this powerful technology can open doors to endless possibilities to increase creativity, productivity, and progress.

AWS branded background with text overlay that says "Connectivity patterns between AWS GovCloud (US) and AWS commercial partition"

Connectivity patterns between AWS GovCloud (US) and AWS commercial partition

AWS GovCloud (US) was architected to have isolation (both physically and logically) from other AWS partitions for compliance. For this reason, AWS services, used to privately interconnect virtual private cloud (VPC) hosted resources within the same partition like AWS PrivateLink, Amazon Virtual Private Cloud (Amazon VPC) peering, or AWS Transit Gateway peering, cannot span from AWS GovCloud (US) to commercial Regions natively by design. In this post, we will highlight four connectivity patterns customers can use to interconnect VPC hosted systems cross partition.

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Brazil, Colombia join the AWS Skills to Jobs Tech Alliance to tackle talent gap

In today’s rapidly evolving digital landscape, the demand for skilled tech professionals continues to outpace the supply. This talent gap poses significant challenges for businesses across Latin America, with almost half of tech vacancies remaining unfilled due to a lack of qualified candidates. Addressing this challenge, Amazon Web Services (AWS) has expanded the Skills to Jobs Tech Alliance to Brazil and Colombia. This initiative aims to foster collaboration among employers, academic institutions, and governments, ensuring that academic curricula aligns with real-world demands of businesses.

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Why Fugaku, Japan’s fastest supercomputer, went virtual on AWS

Japan’s Mount Fuji is famous for its height and width but it’s also reachable by novice hikers without lots of time on their hands due to the nation’s efforts to make it accessible. Now, the researchers behind one of the world’s fastest supercomputers, Fugaku, which is another name for Mt. Fuji, are trying to make the supercomputer just as accessible on the Amazon Web Services (AWS) Cloud. Read this post to learn more.

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White House officials, tech leaders across government discuss responsible AI at AWS Gov2Gov event

Last month, Amazon Web Services (AWS) hosted its fourth Gov2Gov event: Responsible AI Implementation at the Planet Word Museum in Washington, DC. The event convened senior public sector leaders and decision-makers from across the US Government (USG) to hear from White House officials and chief AI officers from federal government agencies. Read this blog post for a recap of the event and the main takeaways.

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New Mexico delivers customer-obsessed human services programs powered by AWS

When the COVID-19 pandemic hit, New Mexico’s Human Services Department (HSD) needed a new way to deliver contact center services safely and found it with Amazon Web Services (AWS). Using Amazon Connect, a cloud-based, artificial intelligence (AI)-powered contact center, HSD scaled to meet demand and enabled workers to answer people’s questions from their homes.

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Building a multilingual contact center for Medicaid agencies on AWS

One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]

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Modern data strategy for government tax and labor systems

Introduction Government authorities such as tax, unemployment insurance, and other finance agencies across the US and globally are seeking ways to innovate. They are trying to unlock insights from their data, deliver better customer experiences, and improve operations using cutting-edge technologies such as generative artificial intelligence (AI), machine learning (ML), and other data analytics tools. […]