Tag: customer story

This blog post explores how the Alabama Department of Revenue (ALDOR) and the Wisconsin Department of Revenue (Wisconsin DOR) are using AWS applications and services to modernize their contact centers to improve resilience, reduce costs, and scale support for the communities they serve.

The University of Notre Dame embarked on a journey to become the first US higher education institution to take a comprehensive, enterprise-wide approach to deploying AWS Web Application Firewall (WAF), AWS Shield Advanced, and AWS Firewall Manager across the entirety of their AWS infrastructure. This meticulous implementation also established a blueprint for other institutions to follow.

Between rising operational costs and a population surge, Collier County, Florida, found itself facing serious budgetary pressures. For 13 consecutive years, the county had raised property taxes to keep up. But by 2023, residents were growing fatigued, and county leaders knew they needed a different solution.

Timely access to medical imaging can mean the difference between early detection and delayed treatment. In Poland, healthcare technology company Radpoint has revolutionized how radiologists work and how patients receive care by building a comprehensive cloud-based medical imaging platform on Amazon Web Services (AWS). Their solution demonstrates how cloud technology can transform healthcare delivery while maintaining the highest security standards.

Read this post to learn how Loyola Marymount University worked with AWS to develop a secure, course-specific tool called the AI Study Companion, which has earned strong faculty approval while providing students with the support they need at substantial cost savings compared to commercial alternatives.

For over 60 years, the Credit Union Executives Society (CUES) has advanced the credit union industry by developing exceptional leaders through networking, professional development, and digital learning experiences. When the CUES team identified the need to modernize their approach to leadership development, they built a personalized learning recommendation platform powered by AWS, transforming how they deliver content and support member development.

This post explores how Curtin University, Western Australia’s largest public research university, overcame challenges such as limited technical resourcing, complex security compliance requirements, and manual remediation processes using AWS Managed Services (AMS) Accelerate and the Trusted Remediator solution. The university achieved a 32% improvement in its AWS Security Improvement Program (SIP) score within the first six months of its AMS engagement.

In collaboration with AWS, Strategic Solutions Group LLC (SSG) successfully developed Compass, an AI-powered report builder that transforms how public health officials’ access and analyze critical data. Read this post to learn more.

Fischer Identity, a leader in identity and access management (IAM) and identity governance for higher education, partnered with the AWS Product Acceleration education technology (EdTech) team to build a generative AI tool that converts natural language into SQL queries—moving from proof of concept in 5 days and to beta readiness in only 6 months. This post explores how the collaboration produced a text-to-SQL solution that nontechnical security administrators can use to get instant answers.

The Association of Public Health Laboratories (APHL) works to build effective laboratory systems in the US and globally, representing state and local governmental health labs that monitor and detect public health threats. In 2024, APHL successfully applied for the AWS invite-only category of the AWS Imagine Grant, the Children’s Health Innovation Award. Working with their healthcare technology partner Ruvos, APHL received grant funding that included both cash and AWS credits to advance Detor, an electronic test order and result (ETOR) solution developed with support from the Centers for Disease Control and Prevention.