Tag: aws lambda

During the COVID-19 pandemic, educational institutions that operated on in-person model shifted many of their traditionally in-person operations and activities—including grading, assessments and testing, and admissions—to a virtual format, where many had never been before. Educational technology (EdTech) companies around the world used the cloud to help quickly create and scale to meet the needs of these academic institutions while maintaining a consistent and smooth student experience.

Predictive maintenance solutions involve using artificial intelligence (AI) algorithms and data analytics tools to monitor operations, detect anomalies, and predict possible defects or breakdowns in equipment before they happen. To help keep aircraft mission ready, the Air Force turned to PavCon, LLC, (PavCon), a woman-owned small business, to create an actionable predictive maintenance solution powered by Amazon Web Services (AWS).

13 hospitals, over 100 primary care and ambulatory sites, over 30,000 staff members — and only two weeks to get them all prioritized and scheduled for vaccination in time for when vaccine doses became available. Discover how Beth Israel Lahey Health built and launched a COVID-19 vaccine deployment solution for healthcare workers in just two weeks with Amazon Web Services.

The College of Liberal Arts at University of Texas at Austin wanted to make it simple for students, faculty, and staff to contact support agents. This is how they built and scaled a contact center solution on AWS with Amazon Connect that reduced call wait time, cut costs, and more easily resolved technical issues — all while call volume more than quadrupled.

The maturing of artificial intelligence (AI) has brought ready-made services that organizations can use, not only to automate data entry work but also to apply intelligence into the business process. Using modern AI capabilities on AWS, organizations can transform approaches to document management. This allows public sector organizations to save time (enabling faster throughput especially during higher volume paperwork times), so they can help get constituents their services faster, and focus on the most valuable work of the high-touch or high-need cases. Document automation helps reduce human entry error and provide backup services in case of natural disaster.

Even before the pandemic, many people were rent burdened, with a quarter of renters paying more than half their income on rent. US Congress approved two bills containing $45 billion for emergency rental assistance programs (ERAP) that states and local governments can use to support people in need. Distributing these funds quickly and efficiently requires local agencies to rapidly design and deploy new engagement models, programs, and workflows that are easy to use, that can quickly scale up to meet demand, and are flexible enough to adjust to changes in federal and local requirements. Learn how these AWS customers and partners are leveraging the cloud to quickly launch and distribute benefit assistance programs like emergency rental assistance.

Data is at the heart of showing citizens how public services are working, and it enables the public sector to improve policy and operational delivery. Citizens expect accessible and useful services. The public sector aims to demonstrate success through data. To build trust in this relationship and promote accountability, public sector organizations need to communicate the data-driven performance of the services they provide. To help address these challenges, AWS is releasing Performance Dashboard on AWS. Performance Dashboard on AWS is a new open source solution to help you measure and share what’s important in one place and at minimal cost, and you can have the solution up and running in a matter of minutes.

Alzheimer’s, a progressive brain disease that gradually deteriorates memories and thinking skills, is one of the leading causes of death in the United States, according to nonprofit UsAgainstAlzheimer’s (UsA2). To help address the immense need for brain health information and insights, UsA2 recently launched BrainGuide working with AWS and Biogen. BrainGuide is a first-of-its-kind platform that empowers people with knowledge and resources to take the best next steps in managing their own or a loved one’s brain health.

Applications running on LAMP (Linux, Apache, MySQL, and PHP) stack are ubiquitous—WordPress alone represents 38% of all content management systems. Because of the popularity of these applications, public sector organisations such as educational institutions should protect their business continuity by implementing disaster recovery (DR) solutions: policies, tools, and procedures to help the recovery or continuation of technology infrastructure and systems following a disaster. AWS Professional Services created a business continuity solution for on-premises LAMP applications that could eliminate the need for physical backup infrastructure and improve recovery time. The solution was recently piloted by Cardiff University.

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.