Tag: state and local government

The tech industry in the state of Texas is booming, with a growing demand for skilled workers in cloud, information technology (IT), software development, and data analytics roles. To help meet this demand for talent, the Amazon Web Services (AWS) Skills to Jobs Tech Alliance is expanding into Texas, with support from key collaborators across industry, education and government. The alliance aims to help modernize tech programs of study at higher education institutions, connect learners to in-demand tech jobs, and support the development of a highly-skilled tech workforce in the Lone Star State.

Amazon Web Services (AWS) is proud to announce the 2024 cohort of AWS Champions, and the expansion of the program to AWS education and government technology (EdTech, GovTech) partners. The AWS Champions program recognizes individuals and organizations pioneering meaningful, cloud-powered change to improve outcomes, build resilience, and accelerate progress in service of their respective missions, constituents, and communities.

Leaders in education and state and local government know that technology is changing at a rapid pace. Generative artificial intelligence (AI) and other advanced technologies present more opportunities for institutions and agencies to make data-driven decisions, accelerate research, create personalized and convenient student and citizen services, automate processes, and more. But how can you turn these opportunities into reality? That’s the central theme of this year’s AWS IMAGINE conference for education, state, and local leaders presented by Amazon Web Services (AWS).

For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. This post highlights how Amazon Web Services (AWS) secure communication service AWS Wickr integrates with the Android Team Awareness Kit (ATAK) to enhance the efficiency of emergency response with a user-friendly, map-based solution that expands the common operating picture and strengthens cross-team collaboration.

When the COVID-19 pandemic hit, New Mexico’s Human Services Department (HSD) needed a new way to deliver contact center services safely and found it with Amazon Web Services (AWS). Using Amazon Connect, a cloud-based, artificial intelligence (AI)-powered contact center, HSD scaled to meet demand and enabled workers to answer people’s questions from their homes.

One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]

Idaho deputy controller Josh Whitworth, who leads the state’s enterprise resource planning (ERP) modernization efforts, believes in looking beyond what legacy applications were designed to do decades ago to see the solutions of tomorrow. That view has helped Whitworth and his team transform Idaho’s back-office infrastructure and related processes. Read this blog post to learn how Amazon Web Services (AWS) helped Idaho modernize its ERP.

Last year, Amazon Web Services (AWS) launched the AWS Skills to Jobs Tech Alliance to improve the employment gap by increasing tech skills globally. To kick off 2024, we are excited to announce West Virginia as the fourth state in the US to join the Tech Alliance, and the first to focus specifically on developing a tech pipeline to rural communities. Read this blog post to learn more about the Tech Alliance and its expansion to West Virginia.

A recent study, “The Total Economic Impact of Data Integration for the Public Sector,” analyzes the benefits, costs, and best practices associated with data integration. Read this blog post to learn more about the study, which finds that although there is an initial investment cost for organizations, interoperability can save tax payer dollars and alleviate administrative burdens.

There are 1.5 million people with a learning disability in the UK and globally, it is estimated that 15 percent of the population have some form of learning disability. Read this blog post to learn how Swindon Borough Council, a local authority in England, used Amazon Bedrock to create the Easy Read solution, which helps make vital public information more accessible and inclusive for its constituents.