AWS Public Sector Blog

Category: Public Sector

AWS branded background design with text overlay that says "AWS and USAID accelerate Armenia's cloud journey and digital resilience"

AWS and USAID accelerate Armenia’s cloud journey and digital resilience

During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund, launched to leverage the private sector’s competitive edge to solve global challenges. Read this post to learn more.

AWS branded background design with text overlay that says "How NPOs and NGOs embrace digital transformation for sustainability with AWS"

How NPOs and NGOs embrace digital transformation for sustainability with AWS

Nonprofit organizations (NPOs) and nongovernmental organizations (NGOs) focusing on sustainability are dedicated to fostering a healthy environment, preserving our planet, and providing a livable future for upcoming generations. This post highlights how NPOs and NGOs across the Europe, Middle East, and Africa (EMEA) region use Amazon Web Services (AWS) to drive their missions. It also addresses the challenges they face in digital transformation and offers resources to navigate those challenges.

AWS branded background design with text overlay that says "Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS"

Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.

AWS branded background design with text overlay that says "Elevating internal customer support at Thorn with AWS: A generative AI use case"

Elevating internal customer support at Thorn with AWS: A generative AI use case

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, such as Thorn, are turning to innovative technology solutions. In this post, we explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering.

AWS branded background design with text overlay that says "How to use AWS Wickr to enable healthcare workers to interact with generative AI"

How to use AWS Wickr to enable healthcare workers to interact with generative AI

Amazon Web Services (AWS) Wickr is an end-to-end encrypted messaging and collaboration service with features designed to keep internal and external communications secure, private, and compliant. In this post, we present an architecture that uses the Wickr messaging solution for protected communication with a generative AI backend system, which uses an existing open source project: the AWS GenAI Chatbot. Read this post to learn more.

AWS branded background design with text overlay that says "Improving constituent experience using AWS-powered generative AI chatbots"

Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Host Sarah Storelli is seated to the left of Olivia Peterson during the recording of their Behind the Cloud vodcast episode.

Reimagining the US federal financial space with generative AI: Insights from AWS executive Olivia Peterson

Olivia Peterson, director of federal financial sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is a kind and thoughtful trailblazer who has built a career embedded in customer obsession, while creating safe spaces for her team to thrive. She is the latest guest on the AWS Behind the Cloud vodcast, where she talked about the opportunities technology provides for federal financial agencies to fulfill their missions – from fighting financial crime to increasing internal efficiencies. Read this post to learn more.

Canadian Centre for Cybersecurity’s Assemblyline brings powerful malware analysis to AWS Marketplace

The Canadian Centre for Cyber Security (Cyber Centre) was established in 2018 under Canada’s National Cyber Security Strategy. The Cyber Centre is the nation’s centralized source for expert cybersecurity advice, services, and support. Its crucial mission involves protecting Canada’s critical cyber assets, including federal government systems. One of the Cyber Centre’s notable innovations is Assemblyline, an open source malware detection and analysis tool available to the cybersecurity community and now others on the Amazon Web Services (AWS) Marketplace.

AWS branded background design with text overlay that says "AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center"

AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center

Amazon Web Services (AWS) is proud to be a healthcare and technology partner for the Cancer AI Alliance (CAIA), a new initiative announced today. The CAIA is a consortium of four National Cancer Institute (NCI)-designated cancer centers, led by the Fred Hutch Cancer Center, and leading technology and service companies. AWS is contributing a total of $10 million towards the more than $40 million in funding that helps establish the CAIA.

AWS branded background design with text overlay that says "Digital public infrastructure is high priority for governments worldwide"

Digital public infrastructure is high priority for governments worldwide

Digital public infrastructure (DPI) describes the foundational digital capabilities nations provide to facilitate efficient and secure interactions within society, such as proving identity, paying for goods and services, proving an entitlement, or sharing data. DPI is a country’s digital backbone, rapidly enabling modern and responsive government, increasing inclusion and economic participation, and stimulating innovation across all sectors. This post provides several compelling examples of governments worldwide that are benefitting from DPI.