AWS Public Sector Blog
Category: AWS Lambda
Improving constituent experience using AWS-powered generative AI chatbots
Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.
Building a secure and low-code bioinformatics workbench on AWS HealthOmics
Singapore General Hospital (SGH), SingHealth Office of Academic Informatics (OAI), and Amazon Web Services (AWS) collaborated to develop a cost-effective, scalable cloud infrastructure that enables researchers to perform their own analyses on a centrally secured and compliant cloud platform. AWS HealthOmics offers a suite of services that help bioinformaticians, researchers, and scientists to store, query, analyze, and generate insights from genomic and other biological data. Read this post to learn more about the three primary components of HealthOmics used in the solution.
Reducing transcription costs by 60% using AWS AI/ML services
The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.
Mitigating inadvertent IPv6 prefix advertisement with AWS automation
As federal agencies migrate to the Trusted Internet Connections (TIC) 3.0 framework, they will use Amazon Web Services (AWS) to exit to the internet, bypassing the TIC network. This transition requires agencies to plan and coordinate migration activities to verify seamless IPv6 connectivity. Agencies need to coordinate advertising their IPv6 prefixes with AWS, using mechanisms like Bring your own IP addresses (BYOIP). The migration process could involve changes in routing policies, firewall rules, and security controls to accommodate the IPv6 prefix changes. Read this post to learn more.
University of British Columbia Cloud Innovation Centre: Governing an innovation hub using AWS management services
In January 2020, Amazon Web Services (AWS) inaugurated a Cloud Innovation Centre (CIC) at the University of British Columbia (UBC). The CIC uses emerging technologies to solve real-world problems and has produced more than 50 prototypes in sectors like healthcare, education, and research. The Centre’s work has involved 300-plus AWS accounts across various groups, including external collaborators, UBC staff, students, and researchers. This post discusses the management of AWS in higher education institutions, emphasizing governance to securely foster innovation without compromising security and detailing policies and responsibilities for managing AWS accounts across projects and research.
Happy Sad app leverages AWS generative AI to improve student well-being
The COVID-19 pandemic took a heavy toll on students’ mental health and well-being. In fact, a staggering 87 percent of public schools reported that the pandemic had negatively impacted their students’ social-emotional development during the 2021–2022 school year. These effects have lingered long past the pandemic, and students’ social-emotional well-being remains a primary concern of administrators, teachers, and parents. To address this ongoing crisis, The Happy Sad Company was founded. Collaborating with Amazon Web Services (AWS), they strategically planned, scaled, and launched an app to help teachers, parents, and students gain a better understanding of how things are going.
Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations
The Digital Transformation Hub (DxHub) at California Polytechnic State University (Cal Poly) in San Luis Obispo – powered by Amazon Web Services (AWS) and part of the AWS Cloud Innovation Centers (CIC) program – collaborated with the City of San Diego and the San Diego Cyber Center of Excellence (CCOE) to create ‘My eCISO,’ a generative artificial intelligence (AI)-based application that propels public and private organizations on a path to cyber resiliency. This post explores the technology behind My eCISO and its implications for organizations looking to protect against attacks.
Using Amazon Timestream and Amazon Location Service to detect transportation route deviations and anomalies
Transit authorities have to maintain the location and schedule of large numbers of vehicle fleets on a daily basis. Most commonly, GPS coordinates are used to track vehicle location and transportation route. GPS coordinates often have anomalies that can contaminate location reporting. Additionally, if a vehicle takes a detour, it will offset public transportation schedules. Both cases impact the riders negatively. Keeping track and getting notified is a challenge. In this post, we look into an anomaly detection mechanism for public transportation using Amazon Web Services (AWS) offerings.
Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS
Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Even with these constraints, nonprofits aspire to solve some of the world’s biggest problems, and often, they use innovative IT architectures on Amazon Web Services (AWS) to do it.
Concerts for Carers uses AWS Fargate, Amazon Aurora to deliver ticketing and events platform at any scale
In April 2020, during the COVID-19 pandemic, while frontline workers were under immense pressure, three experienced live event professionals wanted to thank all of the UK’s National Health Service (NHS) workers and paid care workers. They combined their extensive experience and knowledge to launch the not-for-profit charity Concerts for Carers, whose mission is to promote the mental health and well-being of all NHS workers and paid caregivers and to provide them with free tickets to live events in the UK as an ongoing gesture of thanks. This post highlights how they’ve used Amazon Web Services to meet their mission.