AWS Public Sector Blog

Public sector agencies often need to provide information and services to citizens without needing authentication. At the same time, these agencies must make sure that their digital services remain secure, compliant, and reliable. Amazon Q Business embedded web experiences, when integrated with AWS Amplify, offer a powerful solution for delivering AI-powered conversational interfaces to unauthenticated users while maintaining robust security controls. This post explores how public sector organizations can use Amazon Q Business anonymous web experiences within AWS Amplify applications to enhance citizen services while implementing security best practices.

In this post, we explore how TalkingPoints partnered with AWS and Ednition to build a real-time, scalable infrastructure that powers more proactive communication between schools and families.

Today’s education technology (EdTech) leaders face intense pressure to “do something with AI.” Fear of missing out has created a mentality where companies rush out AI features without understanding what problems they’re solving for their users. At AWS, we work closely with EdTech leaders navigating the generative AI landscape, and we’ve seen these patterns emerge repeatedly. Based on our experience collaborating with EdTech organizations across the education spectrum, we’ve created a list of five common pitfalls that derail generative AI efforts and the strategic approaches we recommend to avoid them.

QS Quacquarelli Symonds (QS)—a global leader in higher education analytics, insights, and services—unveiled a groundbreaking prototype called “Project Cerebrum” at the annual “Back to School” Summit in New York. Built in collaboration with AWS, Project Cerebrum introduces a new frontier in AI-powered knowledge management: a self-sustaining, agentic knowledge ecosystem that learns, adapts, and grows with the global higher education and workforce landscape.

The City of Atlanta worked with AWS and AWS Partners to modernize its contact center using Amazon Connect. By moving away from a patchwork on-premises system and toward a unified, cloud-based platform, the city improved its service delivery, increased scalability, and built a more resilient foundation. Read this post to learn more.

Government agencies struggle to modernize citizen experiences while optimizing resources, reducing costs, and enhancing security. Siloed systems, untenable volumes, reduced staff, and manual workflows create an urgent need to modernize the citizen experience and drive efficiencies by using generative AI, agentic AI, automation, and analytics—while paying only for what you use. Amazon Connect—the AWS AI-powered, comprehensive contact center as a service (CCaaS) application—transforms government contact centers of all sizes into modern, efficient, and secure service delivery hubs providing enhanced experiences. Read this post to learn more.

The use of high performance computing (HPC) in federal agencies is evolving rapidly, and AWS is offering an innovative new workshop designed specifically for public sector requirements. The AWS Department of Defense (DoD) HPC Center of Excellence (CoE) has launched the HPC for Public Sector workshop, a comprehensive training program that addresses the unique challenges faced by federal organizations in deploying HPC workloads to the cloud.

OpenSecrets is a nonpartisan, independent nonprofit organization whose mission is to serve as the trusted authority on money in American politics. Its vision is for Americans to use data on money in politics to create a more vibrant, representative, and responsive democracy. Through the AWS Imagine Grant—a public grant program that provides both cash and AWS credit funding to registered nonprofit organizations that are using cloud technology to accelerate their missions—OpenSecrets embarked on an ambitious project to revolutionize its political contribution database

Open data is reshaping how we understand and respond to global challenges. From climate change to disaster recovery, the ability to access and analyze large-scale geospatial datasets is critical for scientific research, policy-making, and real-world applications. Leading the charge are several open data initiatives designed to lower access barriers and accelerate innovation: Open Data on AWS, the Amazon Sustainability Data Initiative (ASDI), and the Maxar Open Data Program on AWS. Together, these programs demonstrate the power of cloud-enabled open data to democratize access to geospatial information, promote global collaboration, and drive real-world impact. In this post, we demonstrate how to explore and visualize these datasets using interactive web applications and Jupyter notebooks.

In this post, we explore how Singapore’s Housing & Development Board (HDB) worked with AWS Professional Services to design and build the ARK data lakehouse on AWS, detailing the data strategy, platform architecture, and the benefits realized.