AWS Public Sector Blog

AWS expands access to tools that support remote learning and teaching as part of COVID-19 response

student laptop remote learning

As part of our response to COVID-19, Amazon Web Services (AWS) is providing tools to support remote learning and teaching. This includes providing customers in the most affected regions with technical support, offerings, and AWS Promotional Credit to help our educational technology providers and educators around the world quickly deploy or extend learning into the home.

As the current situation accelerates, many states, municipalities, and school districts are taking unprecedented and long-term steps to reduce the spread of COVID-19. This means teachers, support staff, and students are increasingly working and learning from home. During this time, maintaining business and educational continuity is a major challenge. The situation is moving at light-speed, and we will continue to roll out solutions that address the global challenges that educational institutions, educators, students, and parents face.

To help educational institutions power remote learning, AWS is bolstering our suite of services to help our customers provide students with the tools needed to learn online and continue their courses. From remote workspaces to remote help desk, AWS tools are available to help enable:

Virtual learning

  • Remote workspaces for students – AWS can give teachers and students anywhere, anytime access to data and applications on their own connected device to enable them to work remotely. With Amazon WorkSpaces, users get a fast, responsive desktop of their choice that they can access anywhere, anytime, from any supported device.
  • Remote computer labsAmazon AppStream 2.0 supports rapid deployment of virtual computer labs that provide students with the resources they need to continue learning from home and at a distance.
  • Virtual desktops – AWS provides highly interactive cloud desktops that enable student productivity requirements. Higher education and K12/primary/secondary customers use Virtual Desktop Infrastructure (VDI) or physical PCs to facilitate faculty, staff, researcher, and/or student access to desktops and applications.

Reduce administrative burden and keep teams connected

  • Virtual classrooms – Communications tool Amazon Chime lets users virtually connect with voice, video, and chat features. With Amazon Chime, users can share content inside and outside of their organization.
  • Pay-as-you-go call center to share information – Based on the same contact center technology Amazon.com uses, Amazon Connect is a self-service, omnichannel, cloud-based contact center service built for non-technical users and includes tools for skills-based routing, powerful real-time and historical analytics, and intuitive management tools.

Leverage APN and AWS solutions for teaching and learning

  • Education partner solutions – The AWS Partner Network (APN) provides solutions for innovative teaching and learning technology to help educators adapt to new standards, personalize learning, and deliver new digital learning experiences to students. For more information on our Independent Software Vendors (ISV) and the AWS solutions they help provide, visit our partner website.
  • No-cost learning content for students – For cloud computing education content or applications offered at no cost by AWS, get started with AWS Educate.

For more information about Amazon’s actions to support those directly and indirectly impacted by COVID-19, visit Amazon’s Day One Blog, Jeff Barr’s Blog, our education webpage, our education blog, and our social channels.

And for more help, learn how other customers have implemented these technologies from higher education to K12 to EdTechs including the University of Virginia, Huntington Beach High School District, and Matific.