AWS Public Sector Blog

Category: Application Services

AWS branded background design with text overlay that says "University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS"

University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.

AWS branded background design with text overlay that says "Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS"

Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.

AWS branded background design with text overlay that says "Reducing transcription costs by 60% using AWS AI/ML services"

Reducing transcription costs by 60% using AWS AI/ML services

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

AWS branded background design with text overlay that says "Safeguarding data exchange in government using AWS"

Safeguarding data exchange in government using AWS

When government agencies choose Amazon Web Service (AWS) to store data, they choose to take advantage of inheriting the strictest security controls and standards. In addition, AWS services offer a unique opportunity to enhance networking and security approaches, ensuring safe and resilient data transfer mechanisms. This blog post provides guidance towards data sharing among government agencies, offering prescriptive approaches and best practices for implementing secure data exchange solutions using AWS services.

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Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations

The­ Digital Transformation Hub (DxHub) at California Polytechnic State University (Cal Poly) in San Luis Obispo – powered by Amazon Web Services (AWS) and part of the AWS Cloud Innovation Centers (CIC) program – collaborated with the City of San Diego and the San Diego Cyber Center of Excellence (CCOE) to create ‘My eCISO,’ a generative artificial intelligence (AI)-based application that propels public and private organizations on a path to cyber resiliency. This post explores the technology behind My eCISO and its implications for organizations looking to protect against attacks.

AWS branded background design with text overlay that says "Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS"

Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Even with these constraints, nonprofits aspire to solve some of the world’s biggest problems, and often, they use innovative IT architectures on Amazon Web Services (AWS) to do it.

AWS branded background with text overlay that says "Unlocking the power of generative AI: The advantages of a flexible architecture for foundation model fine-tuning"

Unlocking the power of generative AI: The advantages of a flexible architecture for foundation model fine-tuning

A flexible architecture is a crucial factor in unlocking the full potential of generative artificial intelligence (AI) solutions. In this post, we cover an Amazon Web Services (AWS) Cloud infrastructure with a modular architecture that enables you to explore and take advantage of the benefits from different open source foundation models in a flexible way. This solution provides several benefits.

AWS branded background design with text overlay that says "Streamlining digital transformation in German healthcare with AWS"

Streamlining digital transformation in German healthcare with AWS

Healthcare organizations worldwide are leveraging Amazon Web Services (AWS) and partner solutions to modernize, transform, and innovate their businesses. Ensuring the availability and security of critical applications is paramount. For example, two renowned German medical facilities, Fachklinikum Mainschleife and Max Grundig Klinik, needed to modernize their IT infrastructure to comply with stringent regulatory requirements outlined in the country’s Law for Accelerating the Digitalization of Healthcare (DigiG). Reliable and compliant service offerings from AWS enabled the medical facilities to provide reliable access to essential systems.

AWS branded background design with text overlay that says "Transforming electronic case reports with generative AI: Unlocking faster public health responses"

Transforming electronic case reports with generative AI: Unlocking faster public health responses

For years, public health agencies have relied on paper-based case report forms to supplement the electronic laboratory reports (ELRs) they receive for reportable diseases. While ELRs provide positive test results, the accompanying case reports give public health agencies critical clinical, demographic, and risk factor data needed for effective disease investigation and response. However, the sheer volume of COVID-19 cases quickly overwhelmed this manual, paper-based process. Prior to the pandemic, the Office of the National Coordinator for Health IT (ONC) and the Centers for Disease Control and Prevention (CDC) developed standards for an electronic case report (eCR) form that could be automatically sent to public health agencies from providers’ electronic health records (EHRs).

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Singapore’s EVe harnesses the power of data with help from NTT DATA, AWS

In alignment with Singapore’s ambitious sustainability objectives, the Land Transport Authority (LTA) of Singapore is intensifying its efforts to spur the adoption of electric vehicles. This contributes to the nation’s goal of achieving 100 percent cleaner energy vehicles by 2040, and the effort leverages Amazon Web Services (AWS). LTA has set up EV-Electric Charging Pte Ltd (EVe) to manage the deployment of up to 12,000 electric vehicle (EV) charging points distributed across 2,000 Housing Development Board (HDB) carparks.