AWS Public Sector Blog
Tag: Amazon API Gateway
Reimagining customer experience with AI-powered conversational service discovery
In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.
Use modular architecture for flexible and extensible RAG-based generative AI solutions
In this post, we cover an Amazon Web Services (AWS) Cloud infrastructure with a modular architecture that enables you to explore and take advantage of the benefits from different Retrieval-Augmented Generation (RAG)-based generative AI resources in a flexible way. This solution provides several benefits, along with faster time-to-market and shorter development cycles.
ICF helps FDA accelerate the drug labeling review process with AWS machine learning
Within the Food and Drug Administration’s Center for Drug Evaluation and Research, the Division of Medication Error Prevention and Analysis (DMEPA) plays a critical role. DMEPA reviews premarket and postmarket drug labeling to minimize the risk of medication errors. In partnership with DMEPA, Amazon Web Services (AWS) Partner ICF is developing a machine learning (ML) prototype known as the Computerized Labeling Assessment Tool (CLAT). The prototype employs innovative applications of optical character recognition (OCR) technology and the novel use of computer vision techniques that will alleviate bottlenecks in and enhance the efficiency of the drug labeling review process.
Wake Forest University builds novel, robust alumni and student app on AWS
Wake Forest is a leading private university in the US with close to 9,000 enrolled students and almost 7,000 faculty and staff. With more than 82,000 degree recipients across all 50 US states and 103 foreign countries, its broader community is vast and growing. To make the most of this diverse community, university leaders want to create connections between individuals across graduating classes, disciplines, and geographies. This post highlights how the school used Amazon Web Services (AWS) to build a solution that brings its whole community closer.
Nebraska Judicial Branch modernizes its Electronic Exhibits System using AWS
More than 180 courts compose the Nebraska Judicial Branch, which together handle more than 285,000 cases annually and all of the case exhibits that come with such a workload. This blog post highlights the Judicial Branch’s journey to building an electronic exhibits system on Amazon Web Services (AWS).
Lessons learned from Intelsat’s successful domain migration with AWS
In 2022, Intelsat — operator of one of the world’s largest integrated satellite and terrestrial networks and a leading provider of in-flight connectivity — collaborated with Amazon Web Services (AWS) to complete a post-acquisition domain migration from Gogo Commercial Aviation without impacting inflight experiences and other operations. This blog post shares the lessons learned from Intelsat’s successful domain migration with AWS.
Using the cloud to advance collaborative water stewardship
Data is key to addressing current water challenges. The cloud can play a fundamental role in supporting organizations that are working toward solutions. Read this blog post to learn how Canadian non-profit organization DataStream provides an online platform for sharing information about freshwater health.
Build population health systems to enhance healthcare customer experiences on AWS
As the amount of health data increases, different healthcare, life sciences, population health, and public health organizations are working to modernize their data infrastructure, unify their data, and innovate faster with technologies like artificial intelligence and machine learning (AI/ML). In this blog post, we dive deep on architecture guidance that enables healthcare providers to improve patient care.
How the cloud helps scale innovation in K12 and primary education
At this year’s IMAGINE conference for education, state, and local leaders, three K12 technology leaders convened to answer the question: How can the cloud help innovative ideas scale and expand in K12 education? This blog explores the four key themes identified by panelists from Kalamazoo Regional Educational Service Agency, Region 4 Education Service Center, and Slalom.
Alberta Motor Association transforms member experience and optimizes cost on AWS Cloud
The Alberta Motor Association (AMA) is a multi-service member-run organization that provides driving education, rewards, roadside assistance, travel, insurance, banking, and many other member-focused services. When AMA wanted to launch its community membership — their first true subscription-based membership — AMA decided to rethink its existing membership system